DBinsight.ai Chatbot vs StarAgent : AI Sales & Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 14, 2026 for DBinsight.ai Chatbot, Oct 14, 2026 for StarAgent.
The short answer
- Only StarAgent lists a free plan. Paid plans start at $20/month for DBinsight.ai Chatbot and $9.99/month for StarAgent.
- StarAgent lists 48 features DBinsight.ai Chatbot’s listing doesn’t mention, including Agent analytics, Agent avatar, AI summaries.
Head to head
Trial
- · 1,000,000 AI Tokens / month
- · AI learns up to 250 products
- · AI learns your collections & policies
- · Custom instructions & widget branding
- · Order status & FAQ answers
- · Total 5 MB of custom knowledge files
Starter
- · 2,000,000 AI Tokens / month
- · AI learns up to 500 products
- · Plus everything in Trial
Standard
- · 5,000,000 AI Tokens / month
- · AI learns up to 1000 products
- · Plus everything in Starter
- · Total 10 MB of custom knowledge files
Advanced
- · 15,000,000 AI Tokens / month
- · AI learns Unlimited products
- · Plus everything in Standard
- · Total 50 MB of custom knowledge files
Pro
- · 25,000,000 AI Tokens / month
- · Plus everything in Advanced
- · Total 1000 MB of custom knowledge files
Fre Forever
- · 1 AI Agent
- · Basic FAQ support
- · Email support
- · Up to 100 chats/month
Pro Plan
- · 3 AI Agents
- · API Key Access
- · Advanced FAQ + Knowledge Base
- · Custom Branding
- · Up to 1,000 chats/month
Plus Plan
- · API Key Access
- · Advanced analytics
- · Custom Branding
- · Full Knowledge Base + Analytics
- · Unlimited AI Agents
- · Unlimited chats/month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDBinsight.ai Chatbot assists store visitors with product recommendations, order tracking, and answers to store policy questions. It integrates with your Shopify catalog and knowledge base to deliver accurate responses automatically. The app helps merchants handle customer inquiries efficiently, reduce support tickets, and guide buyers through their shopping journey.
StarAgent helps merchants automate customer support and sales conversations with AI. The app recommends products, answers questions about policies, shipping, returns, and orders, while helping shoppers discover products and make purchase decisions.
- Automated AI chatbot providing 24/7 customer support on your storefront.
- Smart product recommendations based on customer queries and catalog data.
- Custom knowledge base sync for store policies, FAQs, and product details.
- Customizable chat widget styling to match your brand design and colors.
- AI product recommendations and sales assistance
- Automated customer support and FAQ answers
- Order tracking directly inside chat
- Cart recovery and lead capture tools
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  StarAgent | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | StarAgent | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | StarAgent | |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $20/month | $9.99/month(ahead) |
| Longest free trial | 7 days | Not listed |
| Plans listed | 5 | 3 |
Listing
| Measure | StarAgent | |
|---|---|---|
| Shopify category rank | Not enough data | #709 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 13, 2026 | Aug 4, 2026 |
| Languages | 1 | 1 |
| Developer | Augurs Innovation Pvt Ltd | BOOST STAR Experts |
FAQ
DBinsight.ai Chatbot and StarAgent: common questions
- Is DBinsight.ai Chatbot or StarAgent cheaper?
- Only StarAgent lists a free plan. Paid plans start at $20/month for DBinsight.ai Chatbot and $9.99/month for StarAgent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- StarAgent lists 48 the others don’t mention, such as Agent analytics, Agent avatar, AI summaries, Analytics. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 14, 2026 for DBinsight.ai Chatbot, Oct 14, 2026 for StarAgent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 14, 2026 for DBinsight.ai Chatbot, Oct 14, 2026 for StarAgent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.