Dana: AI Chatbot & Assistant vs Sena AI Chat by Decidr
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 13, 2026 for Dana, Oct 14, 2026 for Sena AI Chat by Decidr.
The short answer
- Only Dana lists a free plan. Paid plans start at $19/month for Dana and $39/month for Sena AI Chat by Decidr.
- Sena AI Chat by Decidr lists 6 features Dana’s listing doesn’t mention, including Chat buttons, Chat flows, Color and font.
Head to head
- United Kingdom
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 250 products indexed
- · 50 conversations a month
- · 7 days of chat history
- · Adds to cart inside the chat
- · Email capture and discount codes
- · Handoff to a human, 1 seat
Starter
- · 1,000 products indexed
- · 20 training sources
- · 30 days of chat history
- · 500 conversations a month
- · Custom persona and tone
- · Everything in Free
Growth
- · 10,000 products indexed
- · 2,500 conversations a month
- · 3 seats, assign conversations
- · 90 days of chat history
- · Business hours and saved replies
- · Everything in Starter
Pro
- · 10 seats
- · 15,000 conversations a month
- · 365 days of chat history
- · Everything in Growth
- · Per-agent analytics
- · SLA alerts on slow replies
Grow
- · AI Sales Assistant (24/7 chat)
- · Order tracking & status updates in chat
- · Shopify-native product recommendations
- · Standard email support
- · Sync with store FAQs & policies
- · Up to 2,000 conversations/month
Scale
- · Everything in Grow
- · Priority support
- · Unlimited conversations/month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDana does not follow a set number of flows, it is smart and can tackle all kinds of queries It answers out of your own catalogue — your products, your prices, your stock — and when a shopper is ready it picks the size and colour with them and adds it to their cart. It never invents stock, and you set how much it may disclose. If something isn't buyable it says so.
Sena is an on-site sales agent built for speed, clarity, and conversion. It answers customer questions, recommends relevant products, and drives checkout — all inside the chat. Sena is trained on your catalogue, inventory, and tone of voice. It works 24/7, never misses a beat, and gets smarter with every interaction, turning passive visitors into active buyers.
- Answers from your live catalogue, kept current by webhooks — never invented
- Adds to cart in the chat, with the real variant the shopper chose
- Hands over to a human mid-conversation, in the same window the shopper sees
- Order status, tracking, and address fixes on held orders, without a ticket
- Real-time product recommendations inside chat, powered by your catalogue.
- Answers customer questions instantly - no tickets, no delays.
- Understands inventory, variants, and sales logic to drive faster checkouts.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Dana |  Sena AI Chat by Decidr |
|---|---|---|
| Detected stores | 15 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United Kingdom, United States | Not published |
Reviews
| Measure | Dana | Sena AI Chat by Decidr |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 5 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Dana | Sena AI Chat by Decidr |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month(ahead) | $39/month |
| Longest free trial | 14 days | 14 days |
| Plans listed | 4 | 2 |
Listing
| Measure | Dana | Sena AI Chat by Decidr |
|---|---|---|
| Shopify category rank | #135(ahead) | #621 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 24, 2026 | Oct 15, 2025 |
| Languages | 2 | 1 |
| Developer | Ferasa Ai LTD | Decidr AI |
FAQ
Dana and Sena AI Chat by Decidr: common questions
- Is Dana or Sena AI Chat by Decidr cheaper?
- Only Dana lists a free plan. Paid plans start at $19/month for Dana and $39/month for Sena AI Chat by Decidr. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Dana lists 1 the others don’t mention, such as Behavior tracking. Sena AI Chat by Decidr lists 6 the others don’t mention, such as Chat buttons, Chat flows, Color and font, FAQs. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 13, 2026 for Dana, Oct 14, 2026 for Sena AI Chat by Decidr; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 13, 2026 for Dana, Oct 14, 2026 for Sena AI Chat by Decidr. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.