Dana: AI Chatbot & Assistant vs Savant: Chat to Cart
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Dana, Oct 28, 2026 for Savant.
The short answer
- Only Dana lists a free plan.
- Dana lists 7 features Savant’s listing doesn’t mention, including Behavior tracking, Business hours, Chat assignment.
Head to head
- United Kingdom
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 250 products indexed
- · 50 conversations a month
- · 7 days of chat history
- · Adds to cart inside the chat
- · Email capture and discount codes
- · Handoff to a human, 1 seat
Starter
- · 1,000 products indexed
- · 20 training sources
- · 30 days of chat history
- · 500 conversations a month
- · Custom persona and tone
- · Everything in Free
Growth
- · 10,000 products indexed
- · 2,500 conversations a month
- · 3 seats, assign conversations
- · 90 days of chat history
- · Business hours and saved replies
- · Everything in Starter
Pro
- · 10 seats
- · 15,000 conversations a month
- · 365 days of chat history
- · Everything in Growth
- · Per-agent analytics
- · SLA alerts on slow replies
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDana does not follow a set number of flows, it is smart and can tackle all kinds of queries It answers out of your own catalogue — your products, your prices, your stock — and when a shopper is ready it picks the size and colour with them and adds it to their cart. It never invents stock, and you set how much it may disclose. If something isn't buyable it says so.
Savant opens the conversation, asks what the shopper needs, and narrows vague intent down to a specific recommendation. It reads the live basket and the page being viewed, so its answers are about what is on screen now. It checks stock before suggesting anything, so out of stock items stay out of the conversation. When a shopper asks about price it points them to the offers your store already runs. And it remembers.
- Answers from your live catalogue, kept current by webhooks — never invented
- Adds to cart in the chat, with the real variant the shopper chose
- Hands over to a human mid-conversation, in the same window the shopper sees
- Order status, tracking, and address fixes on held orders, without a ticket
- Recognises returning shoppers and picks up the previous conversation
- Answers questions using your own products, policies and FAQ
- Checks stock first, so it never suggests something you cannot ship
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Dana |  Savant |
|---|---|---|
| Detected stores | 15 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United Kingdom, United States | Not published |
Reviews
| Measure | Dana | Savant |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 5 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Dana and Savant: common questions
- Is Dana or Savant cheaper?
- Only Dana lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Dana lists 7 the others don’t mention, such as Behavior tracking, Business hours, Chat assignment, Chat window. Savant lists 2 the others don’t mention, such as Color and font, FAQs. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Dana, Oct 28, 2026 for Savant; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Dana, Oct 28, 2026 for Savant. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.