Dana: AI Chatbot & Assistant vs Haina
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026.
The short answer
- Dana is detected on 3.8× as many Shopify stores as Haina: 15 vs 4 as of Nov 10, 2026.
- Only Dana lists a free plan.
- Dana lists 11 features Haina’s listing doesn’t mention, including Agent avatar, Behavior tracking, Business hours.
Head to head
- United Kingdom
- United States
- China
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 250 products indexed
- · 50 conversations a month
- · 7 days of chat history
- · Adds to cart inside the chat
- · Email capture and discount codes
- · Handoff to a human, 1 seat
Starter
- · 1,000 products indexed
- · 20 training sources
- · 30 days of chat history
- · 500 conversations a month
- · Custom persona and tone
- · Everything in Free
Growth
- · 10,000 products indexed
- · 2,500 conversations a month
- · 3 seats, assign conversations
- · 90 days of chat history
- · Business hours and saved replies
- · Everything in Starter
Pro
- · 10 seats
- · 15,000 conversations a month
- · 365 days of chat history
- · Everything in Growth
- · Per-agent analytics
- · SLA alerts on slow replies
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDana does not follow a set number of flows, it is smart and can tackle all kinds of queries It answers out of your own catalogue — your products, your prices, your stock — and when a shopper is ready it picks the size and colour with them and adds it to their cart. It never invents stock, and you set how much it may disclose. If something isn't buyable it says so.
Integrate with WhatsApp and other private domains to attribute in-domain add-to-cart actions. Automate marketing by actively pushing different Shopify products based on user tags.
- Answers from your live catalogue, kept current by webhooks — never invented
- Adds to cart in the chat, with the real variant the shopper chose
- Hands over to a human mid-conversation, in the same window the shopper sees
- Order status, tracking, and address fixes on held orders, without a ticket
- Sell and support Simplify with order history in customer.
- Private domain marketing.
- aibot and user tags.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Dana | |
|---|---|---|
| Detected stores | 15(ahead) | 4 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Electronics, Religious & Ceremonial |
| Top store countries | United Kingdom, United States | China |
Reviews
| Measure | Dana | |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 5 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Dana and Haina: common questions
- Which is more popular, Dana or Haina?
- Dana is detected on 3.8× as many Shopify stores as Haina: 15 vs 4 as of Nov 10, 2026.
- Is Dana or Haina cheaper?
- Only Dana lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Dana lists 11 the others don’t mention, such as Agent avatar, Behavior tracking, Business hours, Chat assignment. Haina lists 2 the others don’t mention, such as Chat flows, FAQs. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.