Daberly abandon cart vs Relay: AI SMS Cart Recovery

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Daberly abandon cart, Oct 19, 2026 for Relay.

The short answer

  • On the Shopify App Store: Daberly abandon cart 5.0 from 1 reviews and Relay 5.0 from 1 reviews.
  • Only Daberly abandon cart lists a free plan. Paid plans start at $49/month for Daberly abandon cart and $29/month for Relay.
  • Relay lists 4 features Daberly abandon cart’s listing doesn’t mention, including Custom branding, Discount offers, Multi-language.

Head to head

App Store reviews

Daberly abandon cart: 1
Relay: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Developer
Categories
  • Abandoned cart
  • Abandoned cart
Languages
  • English
  • English
Launched
Jan 27, 2026
May 13, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
10 last full month
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

0510FebMayJunDaberly abandon cart: 1 reviews in February 2026Relay: AI SMS Cart Recovery: 7 reviews in May 2026Relay: AI SMS Cart Recovery: 10 reviews in June 2026
Daberly abandon cartRelayCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $179/month
From $29 to $499/month
Plans
FreeFree
  • · AI voice calls for cart recovery
  • · Automated SMS follow-ups
Starter$49/month
7-day free trial
  • · AI voice calls for cart recovery
  • · Automated SMS follow-ups
  • · Conversation summaries & transcripts
  • · Store insights and analytics
Pro$99/month
  • · AI voice calls for cart recovery
  • · Automated SMS follow-ups
  • · Conversation summaries & transcripts
  • · Real Time Store intelligence
Scale$179/month
  • · AI voice calls for cart recovery
  • · Automated SMS follow-ups
  • · Conversation summaries & transcripts
  • · Real Time Store intelligence
Spark$29/month
14-day free trial
  • · 400 credits per month ($0.1 overage)
  • · AI two-way conversations, zero setup
  • · Automatic discounts
  • · Conversation logs (read-only)
  • · Multi-currency support
  • · Product sync every 7 days
Engage$79/month
  • · 1,300 credits per month ($0.085 overage)
  • · Everything in Spark, plus:
  • · Product sync every 3 days
  • · Up to 5 knowledge base documents
Convert$199/month
  • · 3,850 credits per month ($0.075 overage)
  • · Daily product sync
  • · Everything in Engage, plus:
  • · Priority support
  • · Up to 15 knowledge base documents
Scale$499/month
  • · 11.3K credits per month ($0.065 overage)
  • · Everything in Convert, plus:
  • · Founder-led onboarding
  • · Product sync every 6 hours
  • · Up to 50 knowledge base documents
Coverage
6 of 10 features60%
10 of 10 features100%
Unique strengths
—
  • Custom branding
  • Discount offers
  • Multi-language
  • Personalized campaigns
Abandoned cart
60%6/10
100%10/10
Cart recovery
60%3/5
100%5/5
Display options
60%3/5
100%5/5
064onlybothonly
Daberly abandon cartRelay10 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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—
How it sells itself

Daberly automatically calls customers & send SMS after checkout abandonment using an AI voice agent connected to real cart and store data. The agent answers customer questions during the call, while merchants control timing, consent, and follow-up. All conversations and outcomes are tracked in a single dashboard.

When a customer leaves items at checkout, Relay sends them an SMS and starts a real two-way conversation. The AI knows your products, pricing, shipping, and policies. If a customer asks "does this come in blue?" or "how fast is delivery?", it answers with real data from your store. Relay tries to close at full price first. It only offers a discount if the customer genuinely needs a nudge.

Key points
  • AI voice agent that contacts abandoned cart customers automatically.
  • Personalized calls and SMS based on live store and cart data.
  • Real-time answers based on current cart products and store data.
  • Conversation insights and performance data in a single dashboard
  • AI sales agent trained to close, not just chat. Recovers carts through SMS.
  • Auto-syncs products, pricing, policies, and inventory for real-time answers
  • Margin-protecting discounts that only trigger as a last resort, not a default
  • Multi-currency support that auto-detects the customer's local currency
Screenshots
AI agent configuration
Recent calls, statusCustomers issues, store insightsPersonalized calls, real-time store data, actionable insights
Comparison table showing Relay vs other SMS recovery tools
AI SMS conversation recovering an abandoned cart for a customerRecovery analytics dashboard showing 23.5% rate and 162.6x ROIKnowledge base with synced products, policies, and AI response

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureDaberly abandon cartRelay
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureDaberly abandon cartRelay
App Store rating5.0 ★5.0 ★
App Store reviews11
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureDaberly abandon cartRelay
Free planYesNot listed
Lowest paid monthly plan$49/month$29/month(ahead)
Longest free trial7 days14 days
Plans listed44

Listing

MeasureDaberly abandon cartRelay
Shopify category rank#293in Abandoned cart#209(ahead)in Abandoned cart
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJan 27, 2026May 13, 2026
Languages1English1English
DeveloperDaberlyRelay

FAQ

Daberly abandon cart and Relay: common questions

Is Daberly abandon cart or Relay cheaper?
Only Daberly abandon cart lists a free plan. Paid plans start at $49/month for Daberly abandon cart and $29/month for Relay. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, Daberly abandon cart or Relay?
On the Shopify App Store: Daberly abandon cart 5.0 from 1 reviews and Relay 5.0 from 1 reviews.
What features does each app list that the other doesn’t?
Relay lists 4 the others don’t mention, such as Custom branding, Discount offers, Multi-language, Personalized campaigns. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Daberly abandon cart, Oct 19, 2026 for Relay; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Daberly abandon cart, Oct 19, 2026 for Relay. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.