CXS AI Sales Agent vs The Responder
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for CXS AI Sales Agent, Oct 14, 2026 for The Responder.
The short answer
- Both list a free plan. Paid plans start at $12/month for CXS AI Sales Agent and $39/month for The Responder.
- CXS AI Sales Agent lists 9 features The Responder’s listing doesn’t mention, including Business hours, Chat buttons, Customer insights.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 human agent seat
- · 70 AI conversations/month
- · AI Product Recommendations
- · Basic FAQ support
- · Chat Widget Customization
- · Chat/e-mail Support
Basic
- · 3 human agent seats
- · 500 AI conversations/month
- · Basic analytics dashboard
- · Chat/e-mail Support
- · Custom FAQ Support
- · Proactive Chat (Up to 3 rules)
Grow
- · 10 human agent seats
- · 5000 AI conversations/month
- · Custom knowledge base
- · Discount & Promo Automation
- · Full analytics & intent insights
- · Live Chat Human Handoff
Advanced
- · API Access & Webhook Integrations
- · Custom AI Persona & Tone
- · Dedicated Onboarding Support
- · Returns & Refunds Automation
- · SLA-backed Uptime Guarantee
- · Unlimited AI conversations/month
Free
- · 30 conversations / month
- · Add to cart & product comparison
- · FAQ & store policies
- · Product search & recommendations
Starter
- · 300 conversations / month
- · Catalog intelligence & cross-sell
- · Live stock & delivery info
- · Your own logo & colors
Growth
- · 900 conversations / month
- · Personalization for returning customers
- · Proactive selling & cart recovery
- · Smart coupons & one-click apply
- · Store analytics dashboard
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWith CXS AI Sales Agents, conversations never stop as your sales rep never sleeps. It proactively engages shoppers, recommends products, and converts conversations into sales - all without leaving the chatbox. With features like instant in-chat cart additions, AI product discovery, and live agent workspaces for a smooth handoff to human agents, every touchpoint is covered.
The Responder adds an AI chat agent to your storefront that works from your real store data. It recommends products with interactive cards, suggests complementary items, and knows the page a shopper is on. It can add items to the cart, issue coupons within rules you set, and make cart-threshold and free-shipping offers. It tracks orders after verification, answers from your FAQs and policies, and summarizes reviews.
- Proactive chats catch shoppers before they leave & guide them toward a purchase
- AI sells first, your team steps in when it matters, with zero friction
- With AI product discovery, help shoppers find relevant products every time
- One centralized inbox for live agents to manage all customer conversations
- Recommends products as interactive cards and adds them to the cart
- Answers about the exact product page the shopper is on
- Suggests complementary products to grow the order
- Creates rule-based coupons and cart-threshold offers you control
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CXS AI Sales Agent |  The Responder |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CXS AI Sales Agent | The Responder |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 3 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CXS AI Sales Agent | The Responder |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $12/month(ahead) | $39/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 3 |
Listing
| Measure | CXS AI Sales Agent | The Responder |
|---|---|---|
| Shopify category rank | #200(ahead) | #650 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 18, 2026 | May 19, 2026 |
| Languages | 1 | 2 |
| Developer | CXSnippets | THE BLUE RED DİJİTAL DÖNÜŞÜM VE DİJİTAL PAZ. ÇÖZÜMLERİ SAN.TİC.A.Ş. |
FAQ
CXS AI Sales Agent and The Responder: common questions
- Is CXS AI Sales Agent or The Responder cheaper?
- Both list a free plan. Paid plans start at $12/month for CXS AI Sales Agent and $39/month for The Responder. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- CXS AI Sales Agent lists 9 the others don’t mention, such as Business hours, Chat buttons, Customer insights, Email chat. The Responder lists 2 the others don’t mention, such as Cross-sell, Upsell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for CXS AI Sales Agent, Oct 14, 2026 for The Responder; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for CXS AI Sales Agent, Oct 14, 2026 for The Responder. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.