CXS AI Sales Agent vs Kolton AI Chat & Comments
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for CXS AI Sales Agent, Oct 14, 2026 for Kolton AI Chat & Comments.
The short answer
- On the Shopify App Store: CXS AI Sales Agent 5.0 from 3 reviews and Kolton AI Chat & Comments 5.0 from 3 reviews.
- Both list a free plan. Paid plans start at $12/month for CXS AI Sales Agent and $49/month for Kolton AI Chat & Comments.
- Kolton AI Chat & Comments lists 8 features CXS AI Sales Agent’s listing doesn’t mention, including Agent avatar, Cart recovery, Chat assignment.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 human agent seat
- · 70 AI conversations/month
- · AI Product Recommendations
- · Basic FAQ support
- · Chat Widget Customization
- · Chat/e-mail Support
Basic
- · 3 human agent seats
- · 500 AI conversations/month
- · Basic analytics dashboard
- · Chat/e-mail Support
- · Custom FAQ Support
- · Proactive Chat (Up to 3 rules)
Grow
- · 10 human agent seats
- · 5000 AI conversations/month
- · Custom knowledge base
- · Discount & Promo Automation
- · Full analytics & intent insights
- · Live Chat Human Handoff
Advanced
- · API Access & Webhook Integrations
- · Custom AI Persona & Tone
- · Dedicated Onboarding Support
- · Returns & Refunds Automation
- · SLA-backed Uptime Guarantee
- · Unlimited AI conversations/month
Free
- · 50 AI messages/ month
- · AI live chat
- · DFY trained and personalized agent
- · Widget customization
Starter
- · 400 AI messages/ month
- · Everything from Free
- · Instagram and Facebook Channels
- · Kolton AI Copilot
- · Private Community
- · Shopify Commerce Assistant
Pro
- · 3,000 AI messages and comments / month
- · AI replies to comments on posts and ads
- · All channels: email, WhatsApp, Messenger
- · Daily store improvement analysis
- · Everything in Starter
- · Personalized follow-ups and cart recover
Max
- · 15,000 AI messages and comments / month
- · Custom SOP workflows the agent follows
- · Dedicated human customer suppor managers
- · Dedicated onboarding and agent training
- · Everything in Pro
- · Multi-store connection
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWith CXS AI Sales Agents, conversations never stop as your sales rep never sleeps. It proactively engages shoppers, recommends products, and converts conversations into sales - all without leaving the chatbox. With features like instant in-chat cart additions, AI product discovery, and live agent workspaces for a smooth handoff to human agents, every touchpoint is covered.
Today's AI Chatbots sound stiff, scripted, obviously a machine. Kolton Agents are something else. Personalized Agent that replies like a real CS or Setter, reads your orders, stock, and data, and knows if a shopper is ready to buy or just needs help. It sells to the first and supports the second, in whatever language they wrote in, in your DMs and comments on your posts and ads.
- Proactive chats catch shoppers before they leave & guide them toward a purchase
- AI sells first, your team steps in when it matters, with zero friction
- With AI product discovery, help shoppers find relevant products every time
- One centralized inbox for live agents to manage all customer conversations
- Human-voice AI: Replies that sound like a real person on your team.
- Sells and supports: Personalized Setter and CS in one.
- First Comment Agent: Manages Social Media and Ad Comments 24/7.
- Copilot Assistant: Your personal Ecom Expert.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CXS AI Sales Agent |  Kolton AI Chat & Comments |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CXS AI Sales Agent | Kolton AI Chat & Comments |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 3 | 3 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CXS AI Sales Agent | Kolton AI Chat & Comments |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $12/month(ahead) | $49/month |
| Longest free trial | 7 days | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | CXS AI Sales Agent | Kolton AI Chat & Comments |
|---|---|---|
| Shopify category rank | #200(ahead) | #251 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 18, 2026 | Aug 3, 2026 |
| Languages | 1 | 6 |
| Developer | CXSnippets | Concept Vision Technology LLC |
FAQ
CXS AI Sales Agent and Kolton AI Chat & Comments: common questions
- Is CXS AI Sales Agent or Kolton AI Chat & Comments cheaper?
- Both list a free plan. Paid plans start at $12/month for CXS AI Sales Agent and $49/month for Kolton AI Chat & Comments. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, CXS AI Sales Agent or Kolton AI Chat & Comments?
- On the Shopify App Store: CXS AI Sales Agent 5.0 from 3 reviews and Kolton AI Chat & Comments 5.0 from 3 reviews.
- What features does each app list that the other doesn’t?
- CXS AI Sales Agent lists 4 the others don’t mention, such as Encryption, Order updates, Product recommendations, Quick replies. Kolton AI Chat & Comments lists 8 the others don’t mention, such as Agent avatar, Cart recovery, Chat assignment, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for CXS AI Sales Agent, Oct 14, 2026 for Kolton AI Chat & Comments; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for CXS AI Sales Agent, Oct 14, 2026 for Kolton AI Chat & Comments. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.