CXS AI Sales Agent vs Express Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Both list a free plan. Paid plans start at $12/month for CXS AI Sales Agent and $99/month for Express Agent.
- CXS AI Sales Agent lists 17 features Express Agent’s listing doesn’t mention, including Agent analytics, Behavior tracking, Business hours.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 human agent seat
- · 70 AI conversations/month
- · AI Product Recommendations
- · Basic FAQ support
- · Chat Widget Customization
- · Chat/e-mail Support
Basic
- · 3 human agent seats
- · 500 AI conversations/month
- · Basic analytics dashboard
- · Chat/e-mail Support
- · Custom FAQ Support
- · Proactive Chat (Up to 3 rules)
Grow
- · 10 human agent seats
- · 5000 AI conversations/month
- · Custom knowledge base
- · Discount & Promo Automation
- · Full analytics & intent insights
- · Live Chat Human Handoff
Advanced
- · API Access & Webhook Integrations
- · Custom AI Persona & Tone
- · Dedicated Onboarding Support
- · Returns & Refunds Automation
- · SLA-backed Uptime Guarantee
- · Unlimited AI conversations/month
Launch
- · AI shopping assistant for 7 days.
- · Auto-syncs your Shopify products.
- · Chat widget on every store page.
- · Instant answers with product links.
- · Start free with no credit card.
- · Up to 1,000 messages included.
Essential
- · 1 AI agent for your full catalog.
- · 200 shopper messages per month.
- · Basic analytics for chats and FAQs.
- · Custom chat widget for your store.
- · Email support within 48 hours.
- · Product answers with clickable cards.
Professional
- · 500 shopper messages per month.
- · 60 min Onboarding Call.
- · AI summaries for every session.
- · Follow-ups for inactive shoppers.
- · Human handoff for staff requests.
- · Lead emails for captured contacts.
Business
- · 1,500 shopper messages monthly.
- · 4 hour onboarding call included.
- · Advanced shopper session insights.
- · Chat support within 24 hours.
- · Custom rules for store policies.
- · Full analytics dashboard included.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWith CXS AI Sales Agents, conversations never stop as your sales rep never sleeps. It proactively engages shoppers, recommends products, and converts conversations into sales - all without leaving the chatbox. With features like instant in-chat cart additions, AI product discovery, and live agent workspaces for a smooth handoff to human agents, every touchpoint is covered.
Equip Shopify store with an AI sales assistant. Once set up, it automatically learns your product catalog and brand knowledge, then handles customer questions, recommends products, and resolves support requests without any manual effort. Merchants can customize the assistant's name, persona, and response style to match their brand. Store data stays in sync automatically on a schedule you control.
- Proactive chats catch shoppers before they leave & guide them toward a purchase
- AI sells first, your team steps in when it matters, with zero friction
- With AI product discovery, help shoppers find relevant products every time
- One centralized inbox for live agents to manage all customer conversations
- Answers customer questions instantly using your product and brand knowledge.
- Customizable assistant name, persona, and response style to match your brand.
- Keeps your assistant up to date with scheduled automatic data syncs.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CXS AI Sales Agent |  Express Agent |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CXS AI Sales Agent | Express Agent |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 3 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CXS AI Sales Agent | Express Agent |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $12/month(ahead) | $99/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | CXS AI Sales Agent | Express Agent |
|---|---|---|
| Shopify category rank | #201(ahead) | #783 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 18, 2026 | May 26, 2026 |
| Languages | 1 | 1 |
| Developer | CXSnippets | AICG |
FAQ
CXS AI Sales Agent and Express Agent: common questions
- Is CXS AI Sales Agent or Express Agent cheaper?
- Both list a free plan. Paid plans start at $12/month for CXS AI Sales Agent and $99/month for Express Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- CXS AI Sales Agent lists 17 the others don’t mention, such as Agent analytics, Behavior tracking, Business hours, Chat buttons. Express Agent lists 1 the others don’t mention, such as Cross-sell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.