Customore vs Tawkster Live Chat

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Customore, Oct 13, 2026 for Tawkster Live Chat.

The short answer

  • Only Tawkster Live Chat lists a free plan. Paid plans start at $5/month for Customore and $9/month for Tawkster Live Chat.
  • Customore lists 6 features Tawkster Live Chat’s listing doesn’t mention, including Agent avatar, Chat buttons, Chat flows.

Head to head

App Store reviews

Customore: —
Tawkster Live Chat: 4
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Chat
Languages
  • English
  • English
Launched
Jun 4, 2025
Sep 10, 2025
Built for Shopify
Not badged
Not badged
Reviews per month
—
3 last full month
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

035SepOctTawkster Live Chat: 4 reviews in September 2025Tawkster Live Chat: 3 reviews in October 2025
CustomoreTawkster Live ChatCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $5 to $250/month
From $0 to $15/month
Plans
Starter Plan$5/month
14-day free trial$0.25 per additional conversation
  • · 50 conversations per month
Business Plan$50/month
14-day free trial$0.10 per additional conversation
  • · 500 conversations per month
Enterprise Plan$250/month
14-day free trial$0.05 per additional conversation
  • · 5000 conversations per month
StarterFree
  • · 1 user
  • · Business hours
  • · File attachments
  • · Free forever
Team$9/month
$9 per agent
  • · 100-day chat history
  • · Custom Forms up to 10
  • · Custom fields up to 50
  • · Everything from Starter
  • · Traffic tracking up to 100 visitors
  • · Unlimited users
Enterprise$15/month
$15 per agent
  • · AI Chat
  • · Advanced Reporting
  • · Custom Forms up to 100
  • · Custom fields up to 500
  • · Everything from Team
  • · Unlimited Chat history
Coverage
13 of 19 features68%
13 of 19 features68%
Unique strengths
  • Agent avatar
  • Chat buttons
  • Chat flows
  • FAQs
  • +2 more
  • Business hours
  • Chat window
  • Customer insights
  • Encryption
  • +2 more
Chat
68%13/19
68%13/19
Automated responses
83%5/6
67%4/6
Customization
75%6/8
50%4/8
Real-time messaging
40%2/5
100%5/5
676onlybothonly
CustomoreTawkster Live Chat19 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Instantly answer customer questions, provide 24/7 support, and drive sales conversions. Gain detailed insights into chat performance, user engagement, and trending conversation topics. Precisely control widget visibility and behavior with customizable page-specific settings. Seamlessly align the chat widget with your brand identity through intuitive customization options.

Tawkster combines real-time live chat with AI-powered chatbots so you can connect instantly with shoppers, boost sales, and deliver amazing support. Easily set up and customize it to match your brand. Engage customers with instant answers, product suggestions, and proactive support while tracking carts and past orders.

Key points
  • AI-Powered Conversations
  • Deep Analytics & Insights
  • Fully Customizable Widget
  • Dynamic AI Behavior
  • Smart forms for pre-chat, post-chat, and contact lead capture.
  • Set chat availability by business hours and time zones.
  • Quick replies that reduce response time and agent effort.
  • Customize the chat widget to match your brand's look.
Screenshots
AI Customer Service
AI Assistant ConfigurationCustomizable Chat WidgetDashboard
Live Customer Info
Professional Live ChatLive Cart InfoSend Product Recommendations

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureCustomoreTawkster Live Chat
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureCustomoreTawkster Live Chat
App Store ratingNot published5.0 ★
App Store reviewsNot published4
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureCustomoreTawkster Live Chat
Free planNot listedYes
Lowest paid monthly plan$5/month(ahead)$9/month
Longest free trial14 daysNot listed
Plans listed33

Listing

MeasureCustomoreTawkster Live Chat
Shopify category rank#747in Chat#388(ahead)in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJun 4, 2025Sep 10, 2025
Languages1English1English
DeveloperLuckyDealsTawkster

FAQ

Customore and Tawkster Live Chat: common questions

Is Customore or Tawkster Live Chat cheaper?
Only Tawkster Live Chat lists a free plan. Paid plans start at $5/month for Customore and $9/month for Tawkster Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Customore lists 6 the others don’t mention, such as Agent avatar, Chat buttons, Chat flows, FAQs. Tawkster Live Chat lists 6 the others don’t mention, such as Business hours, Chat window, Customer insights, Encryption. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Customore, Oct 13, 2026 for Tawkster Live Chat; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Customore, Oct 13, 2026 for Tawkster Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.