CustomerSure vs Triggered Emails by Swym
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- On the Shopify App Store: CustomerSure 5.0 from 4 reviews and Triggered Emails by Swym 5.0 from 1 reviews.
- Paid plans start at $199/month for CustomerSure and $19.99/month for Triggered Emails by Swym.
Head to head
Build a world-class customer feedback process
Engage customers with contextually relevant emails
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Shopify Starter
- · Branding
- · Comprehensive follow-up features
- · For up to 2500 orders per month
- · NPS and CSAT reports & analysis
- · Real-time customer fedback
Pro
- · Branding
- · Comprehensive follow-up features
- · For up to 10,000 orders per month
- · NPS and CSAT reports & analysis
- · Real-time customer fedback
Enterprise
- · Branding
- · Comprehensive follow-up features
- · For up to 50,000 orders per month
- · NPS and CSAT reports & analysis
- · Real-time customer fedback
Starter
Pro
Premium
Plus
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAll the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CustomerSure |  Triggered Emails by Swym |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CustomerSure | Triggered Emails by Swym |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 4(ahead) | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CustomerSure | Triggered Emails by Swym |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $199/month | $19.99/month(ahead) |
| Longest free trial | 14 days | 14 days |
| Plans listed | 3 | 4 |
Listing
| Measure | CustomerSure | Triggered Emails by Swym |
|---|---|---|
| Shopify category rank | Not enough data | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 22, 2012 | Dec 1, 2017 |
| Languages | Not published | Not published |
| Developer | CustomerSure | Swym Corporation |
FAQ
CustomerSure and Triggered Emails by Swym: common questions
- Is CustomerSure or Triggered Emails by Swym cheaper?
- Paid plans start at $199/month for CustomerSure and $19.99/month for Triggered Emails by Swym. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, CustomerSure or Triggered Emails by Swym?
- On the Shopify App Store: CustomerSure 5.0 from 4 reviews and Triggered Emails by Swym 5.0 from 1 reviews.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.