CustomerSure vs Love it or Leave it
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for CustomerSure, Nov 4, 2026 for Love it or Leave it.
The short answer
- Only Love it or Leave it lists a free plan. Paid plans start at $199/month for CustomerSure and $4.99/month for Love it or Leave it.
Head to head
Build a world-class customer feedback process
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Shopify Starter
- · Branding
- · Comprehensive follow-up features
- · For up to 2500 orders per month
- · NPS and CSAT reports & analysis
- · Real-time customer fedback
Pro
- · Branding
- · Comprehensive follow-up features
- · For up to 10,000 orders per month
- · NPS and CSAT reports & analysis
- · Real-time customer fedback
Enterprise
- · Branding
- · Comprehensive follow-up features
- · For up to 50,000 orders per month
- · NPS and CSAT reports & analysis
- · Real-time customer fedback
FREE
- · 1 live campaign
- · 100 launch emails a month
- · 12 styles per campaign
- · Buy / skip advice, sales tracking
- · Free size reservations
- · Size, colour, price and "why leave it?"
Unlimited
- · Size, colour, price and "why leave it?"
- · Swipe, grid and this-or-that voting
- · Thank-you reward code for voting
- · Unlimited live campaigns
- · Unlimited styles per campaign
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBuying new stock is a guess. Love It or Leave It lets your customers vote on the styles you are thinking of ordering, so you can buy with confidence. Add existing products, drafts or a supplier photo, and shoppers swipe Love It or Leave It on your store and pick their size. You see which styles and sizes customers want before you place an order.
- Let customers vote Love It or Leave It on styles before you order inventory
- Test draft products or a supplier photo before the style is in your store
- See clear buy or skip advice for every style based on customer votes
- Learn which sizes and colors shoppers want so you order it
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CustomerSure | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CustomerSure | |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 4 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CustomerSure | |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $199/month | $4.99/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 3 | 2 |
Listing
| Measure | CustomerSure | |
|---|---|---|
| Shopify category rank | Not enough data | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 22, 2012 | Nov 4, 2026 |
| Languages | Not published | 1 |
| Developer | CustomerSure | Zooomy |
FAQ
CustomerSure and Love it or Leave it: common questions
- Is CustomerSure or Love it or Leave it cheaper?
- Only Love it or Leave it lists a free plan. Paid plans start at $199/month for CustomerSure and $4.99/month for Love it or Leave it. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for CustomerSure, Nov 4, 2026 for Love it or Leave it; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for CustomerSure, Nov 4, 2026 for Love it or Leave it. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.