Customers.ai Visitor ID vs Reloadify ‑ Retention Platform
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Customers.ai Visitor ID, Nov 5, 2026 for Reloadify.
The short answer
- On the Shopify App Store: Customers.ai Visitor ID 1.6 from 4 reviews and Reloadify 5.0 from 4 reviews.
- Only Customers.ai Visitor ID lists a free plan. Paid plans start at $199/month for Customers.ai Visitor ID and $59/month for Reloadify.
- Reloadify lists 20 features Customers.ai Visitor ID’s listing doesn’t mention, including A/B testing, Consent collection, Cross-sell emails.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 14 Days Free
- · 500 Contacts Free
- · Access to the entire platform
Starter
- · .23 per contact captured
- · Advanced CRM connections
- · Suppression lists
- · X-Ray Pixel
Pro
- · .18 per contact captured
- · Advanced CRM connections
- · Suppression lists
- · X-Ray Pixel
Advanced
- · .13 per contact captured
- · Advanced CRM connections
- · Customer Success Manager
- · Super capture Pixel
- · Suppression lists
- · X-Ray Pixel
Medium
- · All-in-one retention platform
- · Campaigns, triggers & flows
- · Forms & Pop-ups
- · GDPR safe
- · Monthly subscription
- · Personalization
Large
- · Campaigns, triggers & flows
- · European company
- · Forms & Pop-ups
- · GDPR safe
- · Monthly subscription
- · Personalization
Starter
- · All-in-one retention platform
- · Campaigns, triggers & flows
- · Forms & Pop-ups
- · GDPR safe
- · Monthly subscription
- · Personalization
Business
- · All-in-one retention platform
- · Campaigns, triggers & flows
- · Forms & Pop-ups
- · GDPR safe
- · Monthly subscription
- · Personalization
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTurn engaged anonymous website visitors into leads with the Customers.ai Website Visitor ID X-Ray Pixel. Get names, emails, demographics, customer journey data, and referral information — instantly - with no forms or pop-ups. Expand your email list with people who’ve visited your site and are in-market for what you’re selling.
Does this sound familiar? You waste valuable time switching between separate tools for your marketing. Reloadify puts an end to this. We bring all your customer data, email marketing and now also your own loyalty programme together in one central place. This allows you to focus on what really matters: building a thriving business with customers who keep coming back.
- Get real-time data about your anonymous website visitors
- Capture form abandons without pop-ups
- Quickly expand ad retargeting audiences and improve Meta performance
- Grow your email lists and convert shoppers fast
- Tailor emails perfectly to each unique customer.
- Marketing automation: newsletters, triggers, flows, landing pages & pop-ups
- Segment all your customers thanks to comprehensive filters
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | Customers.ai Visitor ID |  Reloadify |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Customers.ai Visitor ID | Reloadify |
|---|---|---|
| App Store rating | 1.6 ★ | 5.0 ★(ahead) |
| App Store reviews | 4 | 4 |
| New reviews, 28 days | 0 | 2(ahead) |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Customers.ai Visitor ID | Reloadify |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $199/month | $59/month(ahead) |
| Longest free trial | 14 days | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Customers.ai Visitor ID | Reloadify |
|---|---|---|
| Shopify category rank | #168 | #83(ahead) |
| Shopify App Charts | Not on this week’s charts | #7 on Pricing moves in Email marketing |
| Built for Shopify | No | No |
| Launched | Aug 8, 2024 | Dec 18, 2023 |
| Languages | 1 | 2 |
| Developer | CustomersAI | Reloadify |
FAQ
Customers.ai Visitor ID and Reloadify: common questions
- Is Customers.ai Visitor ID or Reloadify cheaper?
- Only Customers.ai Visitor ID lists a free plan. Paid plans start at $199/month for Customers.ai Visitor ID and $59/month for Reloadify. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Customers.ai Visitor ID or Reloadify?
- On the Shopify App Store: Customers.ai Visitor ID 1.6 from 4 reviews and Reloadify 5.0 from 4 reviews.
- What features does each app list that the other doesn’t?
- Customers.ai Visitor ID lists 2 the others don’t mention, such as Push notifications, Social media. Reloadify lists 20 the others don’t mention, such as A/B testing, Consent collection, Cross-sell emails, Custom campaigns. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Customers.ai Visitor ID, Nov 5, 2026 for Reloadify; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Customers.ai Visitor ID, Nov 5, 2026 for Reloadify. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.