CustomerRadar: Win Back Sales vs Retainify
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Retainify lists a free plan. Paid plans start at $20/month for CustomerRadar and $4.99/month for Retainify.
- Retainify lists 10 features CustomerRadar’s listing doesn’t mention, including Automated workflows, Consent collection, Custom discount codes.
Head to head
Pro
- · Free
Free Forever
- · 1 Flow
- · 1 Segment
- · 250 Contacts
- · 500 Emails
Starter
- · 1000 Contacts
- · 3 Flows
- · 5 Segments
- · 5000 Emails
- · Add your Custom Domain for Emails
- · Remove Retainify Branding on Emails
Growth
- · 25000 Emails
- · 5000 Contacts
- · Add your Custom Domain for Emails
- · Connect your WhatsApp Business
- · Remove Retainify Branding on Emails
- · UNLIMITED Flows
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMerchants often don't know which customers are about to stop buying until it's too late. CustomerRadar automatically detects at-risk and lapsed customers, then wins them back with automatic emails and real Shopify discount codes — no campaign to remember to send. It also recovers abandoned carts automatically and shows real revenue recovered each month. Segments sync as native Shopify customer tags.
Shoppers abandon carts every day. Retainify wins them back — automatically. Build multi-step flows on a visual canvas: timed emails, web push, and WhatsApp messages, with delays and exit rules between each step. Start from ready-made playbooks for abandoned cart, welcome, post-purchase, and win-back — or build your own. Capture emails with exit-intent popups and a spin-to-win wheel.
- Groups customers by purchase history: new, loyal, at risk, or inactive.
- Sends a follow-up email when a customer leaves items in their cart.
- Creates a buy-one-get-one discount code for a specific customer group.
- Sends an email campaign to a chosen group of customers, not everyone
- Send timed, branded recovery emails to shoppers who abandon checkout.
- Capture emails from visitors about to leave so they enter your recovery flow.
- Track emails sent, opens, clicks, and recovered revenue in one place.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CustomerRadar |  Retainify |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CustomerRadar | Retainify |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CustomerRadar | Retainify |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $20/month | $4.99/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 1 | 3 |
Listing
| Measure | CustomerRadar | Retainify |
|---|---|---|
| Shopify category rank | #411 | #263(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 6, 2026 | May 11, 2026 |
| Languages | 1 | 1 |
| Developer | Innovalysis | GrowZar |
FAQ
CustomerRadar and Retainify: common questions
- Is CustomerRadar or Retainify cheaper?
- Only Retainify lists a free plan. Paid plans start at $20/month for CustomerRadar and $4.99/month for Retainify. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- CustomerRadar lists 5 the others don’t mention, such as Behavior tracking, Cart emails, Email campaigns, Segmentation. Retainify lists 10 the others don’t mention, such as Automated workflows, Consent collection, Custom discount codes, Discount offers. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.