CustomerRadar: Win Back Sales vs Recapture Abandoned Carts
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for CustomerRadar, Nov 9, 2026 for Recapture Abandoned Carts.
The short answer
- Only Recapture Abandoned Carts lists a free plan. Paid plans start at $20/month for CustomerRadar and $39/month for Recapture Abandoned Carts.
- Recapture Abandoned Carts lists 54 features CustomerRadar’s listing doesn’t mention, including A/B testing, Analytics, Automated workflows.
Head to head
The Best Abandoned Cart Recovery and SMS + Email Marketing
- United States
- United Kingdom
- Slovenia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pro
- · Free
Free Cart Recovery
- · * Paid plans add SMS & email marketing
- · 15-day free trial, no credit card
- · Abandoned cart recovery emails
- · Email popups, welcome & post-purchase
- · Recover your first $500 free
Abandoned Cart Pro
- · Abandoned cart + checkout recovery
- · Email marketing broadcasts (add-on)
- · Fee scales with recovered revenue
- · Popups, welcome & post-purchase emails
- · SMS abandoned cart reminders (add-on)
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMerchants often don't know which customers are about to stop buying until it's too late. CustomerRadar automatically detects at-risk and lapsed customers, then wins them back with automatic emails and real Shopify discount codes — no campaign to remember to send. It also recovers abandoned carts automatically and shows real revenue recovered each month. Segments sync as native Shopify customer tags.
Recapture stops cart abandonment with automated email and SMS reminders that recover carts and abandoned checkouts, then keeps customers buying with post-purchase, winback, and welcome emails, promo broadcasts, and list-building email popups. AI writes store-specific abandoned cart recovery campaigns in under 60 seconds, so most stores are live within 5 minutes with no agency and no workflow builder.
- Groups customers by purchase history: new, loyal, at risk, or inactive.
- Sends a follow-up email when a customer leaves items in their cart.
- Creates a buy-one-get-one discount code for a specific customer group.
- Sends an email campaign to a chosen group of customers, not everyone
- We boost the average store's revenue by double digit percents
- All SMS + emails come pre-configured, with best practices baked in.
- Famous 5-minute setup and install. You'll be up and running quickly!
- Post purchase emails, winbacks and order notifications supported.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CustomerRadar |  Recapture Abandoned Carts |
|---|---|---|
| Detected stores | Not published | 546 |
| Net store change, 28 days | 0 | −3 |
| Stores added, 28 days | Not enough data | 2 |
| Big-brand share | Not enough data | 11% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Slovenia |
Reviews
| Measure | CustomerRadar | Recapture Abandoned Carts |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 45 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CustomerRadar | Recapture Abandoned Carts |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $20/month(ahead) | $39/month |
| Longest free trial | 14 days | 15 days |
| Plans listed | 1 | 2 |
Listing
| Measure | CustomerRadar | Recapture Abandoned Carts |
|---|---|---|
| Shopify category rank | #411 | #90 |
| Shopify App Charts | Not on this week’s charts | #6 in Abandoned cart |
| Built for Shopify | No | No |
| Launched | Aug 6, 2026 | Apr 24, 2018 |
| Languages | 1 | 1 |
| Developer | Innovalysis | Recapture |
FAQ
CustomerRadar and Recapture Abandoned Carts: common questions
- Is CustomerRadar or Recapture Abandoned Carts cheaper?
- Only Recapture Abandoned Carts lists a free plan. Paid plans start at $20/month for CustomerRadar and $39/month for Recapture Abandoned Carts. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Recapture Abandoned Carts lists 54 the others don’t mention, such as A/B testing, Analytics, Automated workflows, Automations. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for CustomerRadar, Nov 9, 2026 for Recapture Abandoned Carts; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for CustomerRadar, Nov 9, 2026 for Recapture Abandoned Carts. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.