CustomerRadar: Win Back Sales vs LazyInsight

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for CustomerRadar, Oct 31, 2026 for LazyInsight.

The short answer

  • Only LazyInsight lists a free plan. Paid plans start at $20/month for CustomerRadar and $39/month for LazyInsight.
  • LazyInsight lists 25 features CustomerRadar’s listing doesn’t mention, including AI generation, Automated workflows, Automations.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Abandoned cart
  • Email marketing
  • Abandoned cart
  • Email marketing
Languages
  • English
  • English
Launched
Aug 6, 2026
Jun 24, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
$20/month
From $0 to $149/month
Plans
Pro$20/month
14-day free trial
  • · Free
FreeFree
  • · 2,000 emails / month
  • · 3 automation workflows
  • · 5 AI email drafts / month
  • · 500 contacts
Starter$39/month
  • · 10 workflows
  • · 5,000 contacts
  • · 50 AI drafts / month
  • · 75,000 emails / month
  • · Remove LazyInsight branding
Growth$59/month
  • · 15,000 contacts
  • · 200 AI drafts / month
  • · 225,000 emails / month
  • · Custom domain + priority support
  • · Unlimited workflows
Pro$149/month
  • · 50,000 contacts
  • · 750,000 emails / month
  • · Everything in Growth
  • · Unlimited AI drafts
  • · Unlimited workflows
Coverage
7 of 32 features22%
30 of 32 features94%
Unique strengths
  • Behavior tracking
  • Tagging
  • AI generation
  • Automated workflows
  • Automations
  • Back-in-stock emails
  • +21 more
Abandoned cart
18%2/11
91%10/11
Cart recovery
20%1/5
100%5/5
Display options
17%1/6
83%5/6
Email marketing
24%5/21
95%20/21
Campaign types
25%3/12
100%12/12
Managing campaigns
22%2/9
89%8/9
2525onlybothonly
CustomerRadarLazyInsight32 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Merchants often don't know which customers are about to stop buying until it's too late. CustomerRadar automatically detects at-risk and lapsed customers, then wins them back with automatic emails and real Shopify discount codes — no campaign to remember to send. It also recovers abandoned carts automatically and shows real revenue recovered each month. Segments sync as native Shopify customer tags.

LazyInsight detects abandoned checkouts in your store and sends timed recovery emails to bring shoppers back. Pick a pre-built workflow — cart recovery, welcome series, or win-back — then configure timing, copy, and discounts without coding. Design branded emails in a drag-and-drop builder, segment customers by behavior, and review opens, clicks, and recovered revenue in one dashboard.

Key points
  • Groups customers by purchase history: new, loyal, at risk, or inactive.
  • Sends a follow-up email when a customer leaves items in their cart.
  • Creates a buy-one-get-one discount code for a specific customer group.
  • Sends an email campaign to a chosen group of customers, not everyone
  • Abandoned checkout recovery with multi-step email sequences
  • Pre-built workflow templates: configure timing and copy in minutes
  • AI-generated email templates, refined in a drag-and-drop builder
  • Customer segmentation by behavior and purchase history
Screenshots
Dashboard
Campaign PageAbandoned cart customers segment
AI Personalized Email template
Workflow EditorEmail Recovery ReportDashboard

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureCustomerRadarLazyInsight
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureCustomerRadarLazyInsight
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureCustomerRadarLazyInsight
Free planNot listedYes
Lowest paid monthly plan$20/month(ahead)$39/month
Longest free trial14 daysNot listed
Plans listed14

Listing

MeasureCustomerRadarLazyInsight
Shopify category rank#411in Email marketing#317(ahead)in Email marketing
Shopify App ChartsNot on this week’s charts#18 on Pricing moves in Email marketing
Built for ShopifyNoNo
LaunchedAug 6, 2026Jun 24, 2026
Languages1English1English
DeveloperInnovalysisLazy Insight

FAQ

CustomerRadar and LazyInsight: common questions

Is CustomerRadar or LazyInsight cheaper?
Only LazyInsight lists a free plan. Paid plans start at $20/month for CustomerRadar and $39/month for LazyInsight. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
CustomerRadar lists 2 the others don’t mention, such as Behavior tracking, Tagging. LazyInsight lists 25 the others don’t mention, such as AI generation, Automated workflows, Automations, Back-in-stock emails. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for CustomerRadar, Oct 31, 2026 for LazyInsight; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for CustomerRadar, Oct 31, 2026 for LazyInsight. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.