CustomerGenius: Discount Abuse vs OfferGuard | Real new customer
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 20, 2026 for CustomerGenius, Nov 8, 2026 for OfferGuard.
The short answer
- Only OfferGuard lists a free plan. Paid plans start at $9.99/month for CustomerGenius and $29/month for OfferGuard.
- CustomerGenius lists 9 features OfferGuard’s listing doesn’t mention, including Auto-cancel, Automated workflows, Custom alerts.
Head to head
- Czechia
- United Kingdom
- Germany
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter Plan
- · Up to 2,500 orders
Pro
- · 2,501 to 5,000 orders per month
Elite
- · Above 5,000 orders
watchdog
- · 1 rule
- · 50 checks/month
- · Disposable email blocking
- · Email detection
Sentinel
- · 4 detection signals
- · Email, Phone, Address
- · Unlimited checks
- · Unlimited rules
Fortress
- · All 6 detection signals
- · Custom integrations
- · Email, Phone, Address, IP, Fingerprint
- · Post-purchase automation
- · Priority support
Enterprise
- · 5-level buyer detection at checkout
- · Apple Wallet loyalty cards with push
- · Block discount abuse in real time
- · Built-in referral program with payouts
- · Loyalty points, tiers, and rewards
- · Order tracking passes in Apple Wallet
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCustomerGenius finds shoppers who reuse a once-per-customer discount with a new email. You pick the discounts to watch. Each order that uses one is scored against past orders by email, phone, shipping and billing address and name. Flagged orders can send an email alert, and you decide whether to hold them for review or have the app cancel and refund them.
OfferGuard identifies every buyer at checkout in under 50 milliseconds and enforces the rules you set, even when shoppers use guest checkout, a fresh email, a VPN, or a new shipping address. First-time customers receive the welcome offers you configure, including free shipping, free gifts, and BOGO, applied automatically with no discount code.
- Detection of discount abuse from multiple email accounts
- Automatic refunds of flagged transactions
- Integrations with Recharge and Shipstation
- Identify repeat buyers across email, phone, address, IP, and device at guest
- Set per-product purchase limits and block or warn customers before the order com
- Automatically reject disposable emails from 3,000+ temporary providers
- Tag orders, flag risk, or hold fulfillment automatically when a rule matches
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CustomerGenius |  OfferGuard |
|---|---|---|
| Detected stores | Not published | 10 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Home & Garden, Baby & Toddler, Food, Beverages & Tobacco |
| Top store countries | Not published | Czechia, United Kingdom, Germany |
Reviews
| Measure | CustomerGenius | OfferGuard |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 6 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CustomerGenius | OfferGuard |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $9.99/month(ahead) | $29/month |
| Longest free trial | 14 days | 14 days |
| Plans listed | 3 | 4 |
Listing
| Measure | CustomerGenius | OfferGuard |
|---|---|---|
| Shopify category rank | #41(ahead) | #125 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 7, 2024 | Apr 29, 2026 |
| Languages | 1 | 1 |
| Developer | homedoctor LLC | ViralPilot |
FAQ
CustomerGenius and OfferGuard: common questions
- Is CustomerGenius or OfferGuard cheaper?
- Only OfferGuard lists a free plan. Paid plans start at $9.99/month for CustomerGenius and $29/month for OfferGuard. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- CustomerGenius lists 9 the others don’t mention, such as Auto-cancel, Automated workflows, Custom alerts, Email notifications. OfferGuard lists 3 the others don’t mention, such as Gift card abuse, Order hold, Order validation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 20, 2026 for CustomerGenius, Nov 8, 2026 for OfferGuard; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 20, 2026 for CustomerGenius, Nov 8, 2026 for OfferGuard. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.