Customer Service & Help center vs Support by Nodus Works
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Customer Service & Help center, Aug 5, 2026 for Support by Nodus Works.
The short answer
- Only Customer Service & Help center lists a free plan.
- Support by Nodus Works lists 4 features Customer Service & Help center’s listing doesn’t mention, including Customer insights, Live chat, Quick replies.
Head to head
Delight your customers with personalised support
Starter Plan
- · Email + Livechat + Social Inbox
- · Unlimited Reporting
- · Unlimited agents
- · Unlimited conversations
- · Up to 100 conversations are free
Unlimited Plan
- · Email + Livechat + Social Inbox
- · Unlimited Reporting
- · Unlimited agents
- · Unlimited conversations
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureNodus Support is a simple project board designed to help you manage internal support requests with ease. Create requests, add descriptions, and track progress through Request, In Progress, In Review, and Completed stages. Your support team shares the same board, keeping task status clear and ensuring no request is missed. It provides a fast, intuitive support tracking experience for your Shopify store.
- Simple onboarding for teams
- Shopify integration for customer history
- Customer-friendly email system
- Talepleri tek panoda oluşturun ve takip edin.
- Görevleri durumlara göre kolayca yönetin.
- Ekip içi destek sürecini şeffaf hale getirin.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Customer Service & Help center |  Support by Nodus Works |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Customer Service & Help center | Support by Nodus Works |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Customer Service & Help center | Support by Nodus Works |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $29/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 2 | Not published |
Listing
| Measure | Customer Service & Help center | Support by Nodus Works |
|---|---|---|
| Shopify category rank | #558 | #539(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 17, 2020 | Jun 22, 2026 |
| Languages | Not published | 1 |
| Developer | Carthike | Nodus Works |
FAQ
Customer Service & Help center and Support by Nodus Works: common questions
- Is Customer Service & Help center or Support by Nodus Works cheaper?
- Only Customer Service & Help center lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Support by Nodus Works lists 4 the others don’t mention, such as Customer insights, Live chat, Quick replies, Review requests. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Customer Service & Help center, Aug 5, 2026 for Support by Nodus Works; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Customer Service & Help center, Aug 5, 2026 for Support by Nodus Works. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.