Customer Pulse vs Confirmation IQ
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Customer Pulse, Feb 19, 2026 for Confirmation IQ.
The short answer
- Customer Pulse lists 3 features Confirmation IQ’s listing doesn’t mention, including Customer satisfaction, Embedded forms, Real-time editing.
Head to head
Basic
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCustomer Pulse helps store owners gather valuable post-purchase insights with customizable surveys. Merchants can easily configure survey questions to collect direct feedback from buyers. Our app tracks responses in real-time and provides detailed analytics, helping store owners understand customer preferences, improve products, and enhance shopping experiences.
Confirmation IQ makes it easy to drive value post-purchase. Easily create and launch embedded surveys that gather actionable feedback directly on the post-purchase thank you page. Use customizable survey design and adjustable questions and options, real-time analytics to understand your customer behavior as your grow.
- Create custom post-purchase surveys for buyers.
- Track real-time survey responses and insights.
- Enhance customer experience with data-driven decisions.
- Customizable survey design with adjustable questions and options
- Integrated post-purchase thank-you page survey placement
- Real-time analytics for tracking customer behavior and optimizing operations
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Customer Pulse |  Confirmation IQ |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Customer Pulse | Confirmation IQ |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Customer Pulse | Confirmation IQ |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $1/month | No monthly plan listed |
| Longest free trial | 30 days | Not listed |
| Plans listed | 1 | Not published |
Listing
| Measure | Customer Pulse | Confirmation IQ |
|---|---|---|
| Shopify category rank | #135(ahead) | #147 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 28, 2025 | Apr 22, 2025 |
| Languages | 1 | 1 |
| Developer | DataScience@CausalFunnel | ad.net |
FAQ
Customer Pulse and Confirmation IQ: common questions
- What features does each app list that the other doesn’t?
- Customer Pulse lists 3 the others don’t mention, such as Customer satisfaction, Embedded forms, Real-time editing. Confirmation IQ lists 3 the others don’t mention, such as Analytics, Custom styles, Templates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Customer Pulse, Feb 19, 2026 for Confirmation IQ; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Customer Pulse, Feb 19, 2026 for Confirmation IQ. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.