Customer Order Manager ‑ CZ vs ShipCancel
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only ShipCancel lists a free plan. Paid plans start at $5/month for Customer Order Manager and $7.99/month for ShipCancel.
Head to head
Basic
Free
- · 5 cancellations per month
- · Configurable cancellation window
- · Real-time ShipBob status checking
Growth
- · Everything in Free tier
- · Priority support
- · Unlimited cancellations
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSimplify your order management with our Customer Order Manager Shopify app. Ideal for merchants seeking efficiency, it empowers customers to easily reorder and cancel their orders from the thank-you page. By streamlining these processes, it reduces customer service inquiries and enhances customer satisfaction. Merchants can improve retention and drive sales, making it a smart addition to any store.
ShipCancel connects your Shopify store with ShipBob to give customers a safe way to cancel orders themselves. When a customer places an order, a cancel button appears on their Order Status page with a countdown timer. If they click cancel, ShipCancel checks the ShipBob shipment status in real-time.
- Seamless Reordering: Customers can reorder previous purchases in one click.
- Simple Order Cancellation: Enable easy order cancellations directly in accounts.
- Real-Time Order Updates: Keep customers informed with instant status notificatio
- User-Friendly Dashboard: Intuitive interface for easy order management and acces
- Real-time ShipBob status checking
- Order Status page cancel button with countdown timer
- Automatic cancellation, refund, and order tagging
- Configurable cancellation rules
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Customer Order Manager |  ShipCancel |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Customer Order Manager | ShipCancel |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Customer Order Manager | ShipCancel |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $5/month(ahead) | $7.99/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 1 | 2 |
Listing
| Measure | Customer Order Manager | ShipCancel |
|---|---|---|
| Shopify category rank | #393 | #273(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 14, 2024 | May 20, 2026 |
| Languages | 1 | 1 |
| Developer | CodeZeera | Ember Dock |
FAQ
Customer Order Manager and ShipCancel: common questions
- Is Customer Order Manager or ShipCancel cheaper?
- Only ShipCancel lists a free plan. Paid plans start at $5/month for Customer Order Manager and $7.99/month for ShipCancel. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.