Customer Luv Surveys vs EG Contact Form Builder Survey
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 2, 2026 for Customer Luv Surveys, Nov 8, 2026 for EG Contact Form Builder Survey.
The short answer
- On the Shopify App Store: Customer Luv Surveys 5.0 from 2 reviews and EG Contact Form Builder Survey 4.6 from 15 reviews.
- Only Customer Luv Surveys lists a free plan.
- EG Contact Form Builder Survey lists 5 features Customer Luv Surveys’s listing doesn’t mention, including Customer segments, Email, Market research.
Head to head
- Australia
- France
- Germany
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 question set, 3 questions per set
- · 100 responses a month
- · Ady AI helper: 150 credits to try
- · Claude + ChatGPT direct connection
- · Klaviyo, GA4 & Shopify sync
- · One question at a time, all skippable
Starter
- · 2,000 responses a month
- · 4 question sets, 10 questions per set
- · Ady AI helper: 1,000 credits a month
- · Everything in Free
- · Free gift on the thank-you page
Grow
- · 10 question sets, unlimited questions
- · 10,000 responses a month
- · Ady AI helper: 1,000 credits a month
- · Priority support
Pro
- · Ady AI helper, no credit count
- · Conditional logic (branching)
- · Priority support
- · Unlimited sets, questions & responses
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMeet Ady, the AI helper built into the app. Ask in plain words and Ady writes a question set from your products, checks your survey is showing at checkout and explains your results. Nothing buyers see changes until you click Confirm.
Create custom forms, registration forms, and post purchase surveys for Shopify, no coding needed. Start with templates and build smarter experiences using conditional logic, multi-step forms, and file uploads. Embed forms or show popups to capture leads and customer inquiries. Use AI auto-translation to reach international shoppers, and run NPS surveys with 30+ question types.
- One-tap survey on the thank-you page, immediately after purchase
- Conditional follow-ups: "Google search" can ask what they searched for
- Answers tied to orders, charted, and saved to the customer's Shopify profile
- Appearance presets or inherit your checkout's look
- Connect EGO Survey to Shopify Flow to automate marketing & support.
- Visualize insights instantly with clear charts and detailed reports.
- Reach the target customers with tag-based and behavior-based targeting.
- Collect feedback everywhere: Post-Purchase, Onsite, Exit-Intent & Email
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Customer Luv Surveys |  EG Contact Form Builder Survey |
|---|---|---|
| Detected stores | Not published | 10 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Sporting Goods |
| Top store countries | Not published | Australia, France, Germany |
Reviews
| Measure | Customer Luv Surveys | EG Contact Form Builder Survey |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.6 ★ |
| App Store reviews | 2 | 15(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Customer Luv Surveys | EG Contact Form Builder Survey |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $14/month | No monthly plan listed |
| Longest free trial | 14 days | Not listed |
| Plans listed | 4 | Not published |
Listing
| Measure | Customer Luv Surveys | EG Contact Form Builder Survey |
|---|---|---|
| Shopify category rank | #52 | #17 |
| Shopify App Charts | #5 on Pricing moves in Surveys | Not on this week’s charts |
| Built for Shopify | No | Yes |
| Launched | Jul 28, 2026 | Jan 5, 2026 |
| Languages | 1 | 1 |
| Developer | Customer Luv | Egohub Team |
FAQ
Customer Luv Surveys and EG Contact Form Builder Survey: common questions
- Is Customer Luv Surveys or EG Contact Form Builder Survey cheaper?
- Only Customer Luv Surveys lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Customer Luv Surveys or EG Contact Form Builder Survey?
- On the Shopify App Store: Customer Luv Surveys 5.0 from 2 reviews and EG Contact Form Builder Survey 4.6 from 15 reviews.
- What features does each app list that the other doesn’t?
- EG Contact Form Builder Survey lists 5 the others don’t mention, such as Customer segments, Email, Market research, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 2, 2026 for Customer Luv Surveys, Nov 8, 2026 for EG Contact Form Builder Survey; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 2, 2026 for Customer Luv Surveys, Nov 8, 2026 for EG Contact Form Builder Survey. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.