Custom Form Builder by Websyms vs Infinity Contact Forms
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Infinity Contact Forms lists a free plan. Paid plans start at $3.99/month for Custom Form Builder by Websyms and $29.99/month for Infinity Contact Forms.
- Custom Form Builder by Websyms lists 8 features Infinity Contact Forms’s listing doesn’t mention, including CAPTCHA, Data export, Email templates.
Head to head
Custom Form Builder, Contact Form, Donation Form, Registration
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Basic Version
- · 100 MB Space
- · Auto Responder
- · Google Analytics
- · Mailchimp Integration
- · Stripe, Paypal Payment
- · Unlimited Form Submission
Standard Version
- · 1 GB Space
- · Auto Responder
- · Google Analytics
- · Mailchimp Integration
- · Stripe, Paypal Payment
- · Unlimited Form Submission
Pro Version
- · 5 GB Space
- · Auto Responder
- · Google Analytics
- · Mailchimp Integration
- · Stripe, Paypal Payment
- · Unlimited Form Submission
Premium Version
- · 10 GB Space
- · Auto Responder
- · Google Analytics
- · Mailchimp Integration
- · Stripe, Paypal Payment
- · Unlimited Form Submission
Free Plan
- · 100 submissions per month
- · 2 forms
- · 24/7 support
Professional
- · 24/7 priority support
- · 500 email notifications per month
- · 500 submissions
- · Free 5 day trial
- · Unlimited forms
Unlimited
- · 24/7 priority support
- · Free 5 day trial
- · Unlimited email notifications
- · Unlimited forms
- · Unlimited submissions
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every feature* Fully Customize the fields and the look and feel * Can store form submissions in App or email or both. * Setup email recipients for form submissions * Set optional Auto-Responders for all of your forms * Mobile responsive. * Enable Captcha to prevent fraudulent form submissions. * Use SMTP to send all emails. * Mailchimp Integration * Accept Payments with Stripe and PayPal.
Infinity Contact Forms helps Shopify merchants capture and manage customer inquiries efficiently. Create unlimited custom forms with a drag-and-drop builder and embed them anywhere in your store. Every submission is tracked in a centralized dashboard where you can search, filter, and organize inquiries. The app monitors your usage with visual progress tracking, so you always know where you stand.
- Fully Customize the fields and the look and feel
- Can store form submissions in App or email or both.
- Setup email recipients for form submissions
- Set optional Auto-Responders for all of your forms
- Drag-and-drop form builder to create unlimited custom contact forms
- Centralized dashboard to view, search, and filter all customer submissions
- Automatic email notifications for every new inquiry submitted through forms
- Real-time usage tracking shows submissions and notifications sent each month
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Custom Form Builder by Websyms |  Infinity Contact Forms |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Custom Form Builder by Websyms | Infinity Contact Forms |
|---|---|---|
| App Store rating | 4.4 ★ | Not published |
| App Store reviews | 19 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Custom Form Builder by Websyms | Infinity Contact Forms |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $3.99/month(ahead) | $29.99/month |
| Longest free trial | 7 days | 5 days |
| Plans listed | 4 | 3 |
Listing
| Measure | Custom Form Builder by Websyms | Infinity Contact Forms |
|---|---|---|
| Shopify category rank | #101(ahead) | #139 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 18, 2018 | Nov 28, 2025 |
| Languages | 1 | 1 |
| Developer | Websyms IT Solutions | Signature Works |
FAQ
Custom Form Builder by Websyms and Infinity Contact Forms: common questions
- Is Custom Form Builder by Websyms or Infinity Contact Forms cheaper?
- Only Infinity Contact Forms lists a free plan. Paid plans start at $3.99/month for Custom Form Builder by Websyms and $29.99/month for Infinity Contact Forms. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Custom Form Builder by Websyms lists 8 the others don’t mention, such as CAPTCHA, Data export, Email templates, File upload. Infinity Contact Forms lists 5 the others don’t mention, such as Analytics, Auto-sync, GDPR checkbox, History. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.