Ctx: WhatsApp Chat + Marketing vs OBSIDIAN
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 6, 2026 for Ctx, Oct 14, 2026 for OBSIDIAN.
The short answer
- Only Ctx lists a free plan. Paid plans start at $8.99/month for Ctx and $29/month for OBSIDIAN.
- Ctx lists 17 features OBSIDIAN’s listing doesn’t mention, including Business hours, Chat assignment, Chat buttons.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
FREE Forever
- · Contact Us
- · FAQs
- · Multiple Support Agents
- · Online/Offline Hours
- · Order Tracking
- · WhatsApp Share Button
ADVANCED
- · Abandoned Checkout Recovery -Manual
- · All Features in FREE +
- · Cash On Delivery Verification -Manual
- · Order Confirmation & Fulfillment -Manual
PREMIUM(was 49.99)
- · Advanced+
- · Auto Abandoned Checkout Recovery
- · Automated WhatsApp Messages
- · COD Verification
- · Schedule Broadcast
- · Team Inbox
OBSIDIAN WhatsApp
OBSIDIAN
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSingle widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery.
OBSIDIAN agrega un asistente comercial con IA a tu tienda Shopify y conecta la conversacion con WhatsApp. Ayuda a responder preguntas de producto, mostrar recomendaciones, compartir links de pago y dar seguimiento comercial desde un solo flujo. Tambien permite personalizar el widget, activar el embed en tu tema y revisar actividad comercial desde el panel de la app.
- All-in-one widget for WhatsApp Chat button, FAQs, Order Tracking & Contact Us.
- WhatsApp chat + Abandoned Cart, Abandoned Checkout Recovery. Use your number.
- Order Confirmation, COD Verification, Fulfillment & Review Request Alerts.
- Chat button with multiple agent, online hours, WhatsApp business API integration
- IA moldeable a tu negocio: responde, recomienda y cierra ventas
- Widget personalizable con activación desde el editor de tema
- Seguimiento comercial por WhatsApp desde el mismo flujo
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ctx |  OBSIDIAN |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Ctx | OBSIDIAN |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 258 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Ctx and OBSIDIAN: common questions
- Is Ctx or OBSIDIAN cheaper?
- Only Ctx lists a free plan. Paid plans start at $8.99/month for Ctx and $29/month for OBSIDIAN. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Ctx lists 17 the others don’t mention, such as Business hours, Chat assignment, Chat buttons, Chat window. OBSIDIAN lists 6 the others don’t mention, such as AI chatbots, Behavior tracking, Color and font, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 6, 2026 for Ctx, Oct 14, 2026 for OBSIDIAN; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 6, 2026 for Ctx, Oct 14, 2026 for OBSIDIAN. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.