CSS AI Sales Chatbot vs SmartBot: Leading AI Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for CSS AI Sales Chatbot, Nov 8, 2026 for SmartBot.
The short answer
- Both list a free plan. Paid plans start at $29.99/month for CSS AI Sales Chatbot and $30/month for SmartBot.
- SmartBot lists 12 features CSS AI Sales Chatbot’s listing doesn’t mention, including AI recommendations, Chat buttons, Emojis and stickers.
Head to head
- United States
- United Kingdom
- Germany
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 50 Bot replies/month
- · Chat management panel
- · Custom bot branding
- · Discounts upsell
- · Email support
- · Products upsell
Basic Plan
- · 1k Bot replies/month
- · Chat management panel
- · Custom bot branding
- · Discounts upsell
- · Email support
- · Products upsell
Advance Plan
- · 2k Bot replies/month
- · Chat management panel
- · Custom bot branding
- · Discounts upsell
- · Email support
- · Products upsell
Enterprise Plan
- · 4k Bot replies/month
- · Chat management panel
- · Custom bot branding
- · Discounts upsell
- · Email support
- · Products upsell
Free
- · 300 AI chats (lifetime)
- · 7-day Growth trial included
- · Supports up to 50 products
Starter
- · Custom knowledge base
- · Learns FAQs & Policies
- · Supports up to 500 products
- · Unlimited AI chats
- · WhatsApp live agent handoff
Growth
- · AI email reply & Product highlights
- · Learns from Blogs & Files
- · Real-time sales pop-ups
- · Smart AI sales follow-up
- · Supports up to 3,000 products
Pro
- · AI-optimized product data
- · Advanced AI chat automation
- · High concurrency support
- · Priority customer support
- · Superior AI performance
- · Support headless storefronts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEnhance your online store with our AI sales chatbot. It answers customer questions, suggests products based on their needs, and shows available discounts, all in natural language. You can customize its appearance to match your store, and it automatically syncs with your product data. It also helps manage your admin inbox.
SmartBot is more than just an AI chatbot — it’s your AI sales and support agent for growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence.
- Customizable Bot Appearance
- Automatic Sync with Products & Discounts
- Playground for testing the bot before publishing
- Recommends products and discounts in natural language
- The AI chatbot and live chat solution natively built and integrated for Shopify.
- Customer support with AI chatbots that learn and adapt to your products.
- Engage more customers and drive conversions with AI chat invitations.
- Boost sales with AI-powered recommendations and order tracking.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CSS AI Sales Chatbot |  SmartBot |
|---|---|---|
| Detected stores | Not published | 1,349 |
| Net store change, 28 days | 0 | −2 |
| Stores added, 28 days | Not enough data | 16 |
| Big-brand share | Not enough data | 8% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Germany |
Reviews
| Measure | CSS AI Sales Chatbot | SmartBot |
|---|---|---|
| App Store rating | Not published | 4.7 ★ |
| App Store reviews | Not published | 457 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | 2% |
Pricing
| Measure | CSS AI Sales Chatbot | SmartBot |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29.99/month(ahead) | $30/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | CSS AI Sales Chatbot | SmartBot |
|---|---|---|
| Shopify category rank | #588 | #13(ahead) |
| Shopify App Charts | Not on this week’s charts | #21 in Chat |
| Built for Shopify | No | Yes |
| Launched | Jul 24, 2024 | Aug 1, 2023 |
| Languages | 1 | 11 |
| Developer | Chief Software Solutions | BestChat |
FAQ
CSS AI Sales Chatbot and SmartBot: common questions
- Is CSS AI Sales Chatbot or SmartBot cheaper?
- Both list a free plan. Paid plans start at $29.99/month for CSS AI Sales Chatbot and $30/month for SmartBot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- CSS AI Sales Chatbot lists 2 the others don’t mention, such as Live chat, Quick replies. SmartBot lists 12 the others don’t mention, such as AI recommendations, Chat buttons, Emojis and stickers, FAQs. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for CSS AI Sales Chatbot, Nov 8, 2026 for SmartBot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for CSS AI Sales Chatbot, Nov 8, 2026 for SmartBot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.