CS Shield: Form Protection vs Luv Contact Form & Reply

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for CS Shield, Nov 2, 2026 for Luv Contact Form & Reply.

The short answer

  • Only Luv Contact Form & Reply lists a free plan. Paid plans start at $4.99/month for CS Shield and $4/month for Luv Contact Form & Reply.
  • Luv Contact Form & Reply lists 3 features CS Shield’s listing doesn’t mention, including AI summaries, Auto-reply, Response templates.

Head to head

App Store reviews

CS Shield: 1
Luv Contact Form & Reply: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Helpdesk
  • Helpdesk
Languages
  • English
  • English
Launched
Jan 29, 2026
Jul 16, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

011MayAugCS Shield: Form Protection: 1 reviews in May 2026CS Shield: Form Protection: 1 reviews in August 2026
CS ShieldLuv Contact Form & ReplyCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
$4.99/month
From $0 to $9/month
Plans
Monthly Cost$4.99/month
14-day free trial
FreeFree
  • · 50 messages/mo — built for new stores
  • · Contact form with direct capture
  • · Instant branded auto-reply
  • · Support inbox with order context
Starter$4/month
14-day free trial
  • · 1,000 messages a month
  • · Everything in Free
  • · Most stores never need more
Pro$9/month
14-day free trial
  • · Everything in Free and Starter
  • · Mail is never lost at any limit
  • · Priority support from the founders
  • · Unlimited messages
Coverage
5 of 8 features63%
7 of 8 features88%
Unique strengths
  • Spam detection
  • AI summaries
  • Auto-reply
  • Response templates
Helpdesk
63%5/8
88%7/8
Channels
100%2/2
100%2/2
Workflow automation
50%3/6
83%5/6
143onlybothonly
CS ShieldLuv Contact Form & Reply8 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

CS Shield intercepts every contact form submission on your store, runs it through AI analysis, and delivers a cleaned-up version to your inbox with profanity censored, hostile tone flagged, and legal or harm threats highlighted before anyone reads them.

Luv Contact Form & Reply replaces your theme's contact form and captures every submission directly, so messages can't be lost to spam filters. Each one lands in an inbox in your Shopify admin with the customer's order history and lifetime value beside it. An editable auto-reply answers customers instantly from your own sender name, with no email setup needed.

Key points
  • AI & Keyword Analysis of contact form submissions
  • Profane & Violent language blacked out in submissions
  • Clear, visual priority & urgency flagging
  • Utilise your existing contact form without adding more pages or features
  • Contact form that captures every message, nothing lost to spam filters
  • Inbox with order history and lifetime value beside every message
  • Instant editable auto-reply sent from your own sender name
  • AI summary of any folder shows what customers are really asking
Screenshots
CS Shield Dashboard page
An email that has had all profanity blacked outA hostile contact form submission with language blacked outA safe contact form submission example
Plan page with Free, Starter and Pro tiers and a usage meter
Luv Reply inbox answering every contact form message instantlyAnalytics with message volume and AI summary of themesInbox with folders and order context beside every message

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureCS ShieldLuv Contact Form & Reply
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureCS ShieldLuv Contact Form & Reply
App Store rating5.0 ★Not published
App Store reviews1Not published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureCS ShieldLuv Contact Form & Reply
Free planNot listedYes
Lowest paid monthly plan$4.99/month$4/month(ahead)
Longest free trial14 days14 days
Plans listed13

Listing

MeasureCS ShieldLuv Contact Form & Reply
Shopify category rank#94(ahead)in Helpdesk#128in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJan 29, 2026Jul 16, 2026
Languages1English1English
DeveloperLightWeight ApplicationsCustomer Luv

FAQ

CS Shield and Luv Contact Form & Reply: common questions

Is CS Shield or Luv Contact Form & Reply cheaper?
Only Luv Contact Form & Reply lists a free plan. Paid plans start at $4.99/month for CS Shield and $4/month for Luv Contact Form & Reply. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
CS Shield lists 1 the others don’t mention, such as Spam detection. Luv Contact Form & Reply lists 3 the others don’t mention, such as AI summaries, Auto-reply, Response templates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for CS Shield, Nov 2, 2026 for Luv Contact Form & Reply; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for CS Shield, Nov 2, 2026 for Luv Contact Form & Reply. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.