Creditly vs Dollarback: Loyalty & Rewards
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Creditly, Nov 9, 2026 for Dollarback.
The short answer
- Only Dollarback lists a free plan. Paid plans start at $9/month for Creditly and $29/month for Dollarback.
- Dollarback lists 3 features Creditly’s listing doesn’t mention, including Custom rewards, Membership perks, VIP tiers.
Head to head
- United States
- Germany
- Portugal
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Creditly Monthly
Free
- · Credit redemption at checkout & POS
- · Full cashback and referral programs
- · Loyalty widget in 12+ placements
- · No integrations, bulk import, or tiers
Pro
- · Bulk import balances via CSV
- · Cashback rules per product & spend
- · Everything in Free, 3× the order volume
- · Fast email & chat support
- · Klaviyo, Omnisend & Shopify Flow
- · VIP loyalty tiers
Advanced
- · Auto-adjust rewards on refunds and edits
- · B2B store credit
- · Custom email sending domain
- · Everything in Pro
- · White-glove onboarding & Slack support
Enterprise
- · Apple & Google Wallet passes
- · Backfill cashback for past orders
- · Dedicated support & custom needs
- · Everything in Advanced, no order limits
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCreditly turns refunds into store credit your customers actually keep -- with an optional bonus on top -- and adds simple cashback rules, all on Shopify's native store credit system. No points, no gift-card workarounds. Every credit is itemized: when, why, which order. Export the full log as CSV. Customers can see their balance in your theme with a simple app block.
Build a loyalty program that your customers love. Give them Shopify native store credit they redeem in one tap at checkout or POS. No mental math, no conversion rules. With Dollarback, you get granular control over every rule in your loyalty program: cashback across product, collection, variant or order goals, multiple referral programs, VIP tiers that qualify on any condition.
- Refund to native store credit automatically, with an optional bonus percent
- Simple cashback rules: a share of each order back as credit, optional minimum
- Itemized activity log -- every credit, its order and reason. One-click CSV
- Theme block shows customers their credit balance on any storefront page
- Boost sales & loyalty with instant store credit—no points, no coupons!
- Set % or fixed cashback rewards, plus spend goals (spend X, get Y back).
- Show real-time store credit on product pages, cart, and checkout.
- Auto-apply cashback, round up rewards, or exclude specific customers.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Creditly |  Dollarback |
|---|---|---|
| Detected stores | Not published | 71 |
| Net store change, 28 days | 0 | +7 |
| Stores added, 28 days | Not enough data | 10 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Not published | United States, Germany, Portugal |
Reviews
| Measure | Creditly | Dollarback |
|---|---|---|
| App Store rating | Not published | 4.8 ★ |
| App Store reviews | Not published | 28 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Creditly | Dollarback |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $29/month |
| Longest free trial | 60 days | 7 days |
| Plans listed | 1 | 4 |
Listing
| Measure | Creditly | Dollarback |
|---|---|---|
| Shopify category rank | #444 | #29(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | Yes |
| Launched | Jul 14, 2026 | Feb 14, 2025 |
| Languages | 1 | 1 |
| Developer | Meridian Apps | DOLLAR LABS |
FAQ
Creditly and Dollarback: common questions
- Is Creditly or Dollarback cheaper?
- Only Dollarback lists a free plan. Paid plans start at $9/month for Creditly and $29/month for Dollarback. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Dollarback lists 3 the others don’t mention, such as Custom rewards, Membership perks, VIP tiers. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Creditly, Nov 9, 2026 for Dollarback; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Creditly, Nov 9, 2026 for Dollarback. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.