Covered: Warranty & Claims vs Resolvi ‑ Warranty Management
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Covered, Oct 13, 2026 for Resolvi.
The short answer
- Only Covered lists a free plan. Paid plans start at $15/month for Covered and $49/month for Resolvi.
Head to head
Free
- · 20 warranty registrations a month
- · Auto-registration of fulfilled orders
- · Claims inbox and warranty cards
Starter
- · CSV export
- · Printable QR inserts
- · Unlimited registrations
Growth
- · AI pre-checks of claim photos
- · Everything in Starter
- · One-click replacement orders
Core
- · Advanced analytics
- · Email support
- · Theme embedded customer portal
- · Up to 200 cases
Pro
- · 1hr onboarding call with founder & team
- · CSV Export
- · Custom Fault Types
- · Everything in the core plan
- · Priority email & live chat support
- · Third-party (stockist) claims
Plus
- · 1hr onboarding call with founder & team
- · Everything in the Pro plan
- · Search & filter product fault gallery
- · Slack channel with founder & dev team
- · Up to 800 cases
Enterprise
- · 2hr onboarding call with founder & team
- · Everything in the Plus plan
- · Slack channel with founder & dev team
- · Unlimited cases
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCovered turns warranties from an inbox mess into a simple system. Buyers register with a QR insert from the box, including people who bought it from another retailer (no marketplace connection needed), and get a warranty card. When something breaks they file a claim with photos in two taps.
Process product warranty claims on Shopify in a single workflow. Customers submit structured claims through a portal embedded in your theme. Your team makes item-level decisions per claim: approve one product, deny another, issue store credit for a third. Shopify executes the outcome with replacement draft orders, refunds, or gift cards.
- QR inserts in the box let any buyer register in 20 seconds
- AI pre-checks claim photos and text against your warranty policy
- One-click replacement orders with automatic customer updates
- Branded warranty claims portal embedded directly in your Shopify theme.
- Item-level decisions per claim: approve, deny, replace, refund, or credit.
- Automated replacement draft orders, refunds, and gift cards in Shopify.
- Fault analytics: track types, trends, claim rates, and cost per product.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Resolvi | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Resolvi | |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Covered and Resolvi: common questions
- Is Covered or Resolvi cheaper?
- Only Covered lists a free plan. Paid plans start at $15/month for Covered and $49/month for Resolvi. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Covered, Oct 13, 2026 for Resolvi; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Covered, Oct 13, 2026 for Resolvi. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.