Counterproof Chargebacks vs DisputeShield: Win Chargebacks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Counterproof Chargebacks, Nov 4, 2026 for DisputeShield.
The short answer
- Only Counterproof Chargebacks lists a free plan.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Starter
Growth
Scale
Free to install
- · Detects disputes instantly, never late
- · Evidence gathered from your store data
- · Evidence matched to the reason code
- · Fight every chargeback automatically
- · Free to install — pay only when we win
- · Recover money from lost disputes
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCounterproof reads each Shopify Payments or Stripe dispute, tells you whether to fight, and builds the packet when it is: a rebuttal letter cited to the network rule, plus matching exhibits from your order data. Then it files with the bank before the deadline — no pasting evidence into your admin. Approve each packet yourself, or let Counterproof file on its own: your choice, set once.
DisputeShield fights your chargebacks for you, automatically. The moment a dispute is filed, it detects it, gathers your order, shipping, delivery, and customer evidence, and builds a structured response tailored to the card-network reason code. Review every response before it's submitted, or let it run fully hands-off. Track every dispute and outcome in one dashboard.
- Per-reason-code evidence: exhibits matched to what each dispute type requires
- Rebuttal letters cite the Visa, Mastercard or Amex rule by name
- Triage says fight or refund on every dispute, with the economics shown
- You review and edit every packet before anything reaches the bank
- Automatically gathers order, tracking, delivery and payment evidence from your s
- Professional evidence packages submitted to Visa and Mastercard within one hour
- Real-time dashboard to track every dispute, outcome, and amount recovered
- Tailored responses for fraud, not received, product quality, and all reason code
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Counterproof Chargebacks |  DisputeShield |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Counterproof Chargebacks | DisputeShield |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 22 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
Pricing
| Measure | Counterproof Chargebacks | DisputeShield |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $29/month | No monthly plan listed |
| Longest free trial | 14 days | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | Counterproof Chargebacks | DisputeShield |
|---|---|---|
| Shopify category rank | #74 | #5(ahead) |
| Shopify App Charts | Not on this week’s charts | #1 on Rookies in Finances - Other |
| Built for Shopify | No | No |
| Launched | Aug 5, 2026 | May 18, 2026 |
| Languages | 1 | 1 |
| Developer | IT Vilkai | SH Tech |
FAQ
Counterproof Chargebacks and DisputeShield: common questions
- Is Counterproof Chargebacks or DisputeShield cheaper?
- Only Counterproof Chargebacks lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Counterproof Chargebacks, Nov 4, 2026 for DisputeShield; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Counterproof Chargebacks, Nov 4, 2026 for DisputeShield. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.