CounterConnect vs LoyalPass
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for CounterConnect, Oct 13, 2026 for LoyalPass.
The short answer
- On the Shopify App Store: CounterConnect 5.0 from 1 reviews and LoyalPass 5.0 from 1 reviews.
- Only LoyalPass lists a free plan. Paid plans start at $19/month for CounterConnect and $5/month for LoyalPass.
Head to head
Full Access
- · Adjust branding to match store.
- · Customers add missing contact info
- · No extra work for staff.
- · Real-time cart mirroring
- · Unlimited customer sign-ins
- · Use with CustomerView on a split screen
Starter
- · Limited to 10 passes
- · Perfect for exploration
Pop-up
- · 100 passes included
- · Full access
Flagship
- · 500 passes included
- · Full access
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCounterConnect is a customer sign-in screen for Shopify POS that captures customers before checkout. Shoppers enter their phone or email on a customer-facing display and are instantly attached to the cart. Customers can add missing contact info during checkout, with duplicate profiles merged automatically to keep customer data clean.
Connect your loyalty program directly to your customers’ Apple Wallet, Google Wallet, or home screen. Your branded loyalty card installs instantly without app stores, updates automatically with customer changes from Shopify or your own systems through our API, and appears on the lock screen when customers are near your store. Staff can quickly verify loyalty status at the POS by scanning the customer’s card.
- Let customers sign in with phone or email in seconds
- Capture missing email and phone data at checkout for loyalty & marketing apps
- Speed up checkout by reducing staff input and errors
- Customer-facing display with real-time cart visibility
- Install directly to customer home screens
- Customize design to match your brand
- Sync loyalty data automatically through metafields
- Speed up checkout with scannable passes
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CounterConnect |  LoyalPass |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CounterConnect | LoyalPass |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 1 | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CounterConnect | LoyalPass |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $19/month | $5/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 1 | 3 |
Listing
| Measure | CounterConnect | LoyalPass |
|---|---|---|
| Shopify category rank | #16 | #16 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 21, 2026 | Sep 24, 2025 |
| Languages | 1 | 1 |
| Developer | Bottleworks Labs | Nexite |
FAQ
CounterConnect and LoyalPass: common questions
- Is CounterConnect or LoyalPass cheaper?
- Only LoyalPass lists a free plan. Paid plans start at $19/month for CounterConnect and $5/month for LoyalPass. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, CounterConnect or LoyalPass?
- On the Shopify App Store: CounterConnect 5.0 from 1 reviews and LoyalPass 5.0 from 1 reviews.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for CounterConnect, Oct 13, 2026 for LoyalPass; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for CounterConnect, Oct 13, 2026 for LoyalPass. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.