Convolyn vs Fetchply AI Chatbot Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Convolyn, Nov 1, 2026 for Fetchply AI Chatbot Live Chat.
The short answer
- Both list a free plan. Paid plans start at $49/month for Convolyn and $18/month for Fetchply AI Chatbot Live Chat.
- Convolyn lists 5 features Fetchply AI Chatbot Live Chat’s listing doesn’t mention, including Cart recovery, Chat window, Discounts.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 100 messages / month
- · Add-to-cart in chat
- · Auto-installed widget — no code
- · Cart nudge for abandoning shoppers
- · Discount code offers
- · Live product & catalog answers
Starter
- · 2,000 messages / month
- · Basic analytics
- · Cart nudge & discount codes
- · Document understanding
- · Help Desk live chat — 2 seats
- · Live catalog & order tracking
Growth
- · 15,000 messages / month
- · Advanced analytics
- · Help Desk live chat — 6 seats
- · Image understanding
- · Lead capture & CSV export
- · Remove Convolyn branding
Pro
- · 50,000 messages / month
- · Advanced analytics
- · Help Desk live chat — 10 seats
- · Image understanding
- · Lead capture & CSV export
- · Priority support
Free to install
- · 200 AI Replies/month
- · AI order tracking
- · Lead capture
- · Lead capture
- · Unlimited Messages
- · Up to 400 products or 10 MB data
Starter
- · 5500 AI Replies/month
- · AI shopping assistant
- · Conversation logs
- · Standard AI model
- · Standard support
- · Unlimited Messages
Pro
- · 15,000 AI Replies/month
- · AI order tracking
- · AI replies on social channels
- · Everything in Starter
- · MCP Server
- · Priority support
Business
- · 28,000 AI Replies/month
- · All channels & integrations
- · Dedicated support
- · Everything in Pro
- · Pro AI model for higher accuracy
- · Up to 15,000 products or 500 MB data
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureConvolyn adds an AI assistant to your Shopify store that handles customer questions instantly, around the clock. It connects directly to your live catalog to answer product questions, check real-time stock levels, and make recommendations. Customers can track their orders by providing an order number and email.
Fetchply turns your store pages, product catalog, policies, and help content into an AI chat agent for your storefront. The agent answers shopper questions around the clock, recommends products, helps with order questions, captures leads, and hands the conversation to your team when a person is needed.
- Live catalog answers — real-time product, stock, and order tracking in chat
- Add to cart and recover abandoning shoppers directly from the chat widget
- Cart recovery — re-engages shoppers about to leave with a personalized nudge
- Human agent handoff — Escalate complex issues when AI cannot resolve them.
- AI chat answers based on your store content and policies
- Product catalog and order lookup for customer questions
- Conversation inbox with lead capture and human handoff
- Analytics show top questions and unanswered requests
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Convolyn |  Fetchply AI Chatbot Live Chat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Convolyn | Fetchply AI Chatbot Live Chat |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 3 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Convolyn | Fetchply AI Chatbot Live Chat |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $49/month | $18/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Convolyn | Fetchply AI Chatbot Live Chat |
|---|---|---|
| Shopify category rank | #969 | #224(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 21, 2026 | Jun 29, 2026 |
| Languages | 1 | 1 |
| Developer | Convolyn | Rana Haroon |
FAQ
Convolyn and Fetchply AI Chatbot Live Chat: common questions
- Is Convolyn or Fetchply AI Chatbot Live Chat cheaper?
- Both list a free plan. Paid plans start at $49/month for Convolyn and $18/month for Fetchply AI Chatbot Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Convolyn lists 5 the others don’t mention, such as Cart recovery, Chat window, Discounts, File upload. Fetchply AI Chatbot Live Chat lists 2 the others don’t mention, such as Chat assignment, Send transcript. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Convolyn, Nov 1, 2026 for Fetchply AI Chatbot Live Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Convolyn, Nov 1, 2026 for Fetchply AI Chatbot Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.