Convexa: WhatsApp Inbox & AI vs ibots
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 29, 2026 for Convexa, Oct 14, 2026 for ibots.
The short answer
- Both list a free plan. Paid plans start at $19/month for Convexa and $10/month for ibots.
- ibots lists 15 features Convexa’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.
Head to head
Free
- · 1 staff account
- · 100 customers answered / month
- · 3 templates · 3 quick replies
- · 50 AI replies / month
- · 90 days of chat history
- · No markup on Meta message fees
Starter
- · 1,500 customers answered / month
- · 300 AI replies / month
- · Abandoned-cart reminders
- · All order notifications
- · Campaigns to 500 recipients / month
- · Shopify Flow messages
Growth
- · 1,000 AI replies / month
- · 6,000 customers answered / month
- · Abandoned-cart reminders
- · All order notifications
- · Campaigns to 15,000 recipients/month
- · Email and live chat support
Professional
- · 3,000 AI replies / month
- · 30,000 customers answered / month
- · Campaigns to 60,000 recipients/month
- · Connect your ERP/CRM (Convexa Bridge)
- · Everything in Growth
- · Priority support
Enterprise
- · 10,000 AI replies / month
- · Connect your ERP/CRM (Convexa Bridge)
- · Everything in Professional
- · Priority support
- · Setup and integration help
- · Several WhatsApp numbers
Free
- · 24/7 Automated Customer Support
- · Ai integrations
- · Analytics & Engagement Insights
- · CRM
- · Cost-Effective Advertising Alternative
- · Lead Capture & Information Collection
Starter 10
- · 24/7 Automated Customer Support
- · Ai integrations
- · Analytics & Engagement Insights
- · CRM
- · Cost-Effective Advertising Alternative
- · Lead Capture & Information Collection
Starter 20
- · 24/7 Automated Customer Support
- · Ai integrations
- · Analytics & Engagement Insights
- · CRM
- · Cost-Effective Advertising Alternative
- · Lead Capture & Information Collection
Professional 30
- · 24/7 Automated Customer Support
- · Ai integrations
- · Analytics & Engagement Insights
- · CRM
- · Cost-Effective Advertising Alternative
- · Lead Capture & Information Collection
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureConvexa brings WhatsApp and Instagram into one shared inbox inside Shopify and in the Convexa mobile app. Every chat shows the customer's orders, so your team can answer, assign and follow up in one place. Order confirmations, shipping and cancellation updates go out automatically on the official WhatsApp Business API. An AI assistant that knows your products replies when you're away.
iBots is an omni-channel messaging platform built for businesses that want to manage all their customer conversations and Shopify store events from one powerful dashboard. It connects WhatsApp, Facebook Messenger, Instagram, and Shopify into a single, organized inbox powered by automation and AI.
- Manage WhatsApp & Instagram conversations in one powerful dashboard!
- View order history and customer details instantly in the chat screen
- Send cancellation, return, and shipping updates directly via WhatsApp.
- Boost sales by 30% with automated WhatsApp campaigns and cart recovery!
- Omni-Channel Smart Inbox
- Shopify Integration
- AI & Automation ,Templates & Quick Replies
- Team Collaboration
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Convexa |  ibots |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Convexa | ibots |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Convexa and ibots: common questions
- Is Convexa or ibots cheaper?
- Both list a free plan. Paid plans start at $19/month for Convexa and $10/month for ibots. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Convexa lists 1 the others don’t mention, such as Chat buttons. ibots lists 15 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, Behavior tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 29, 2026 for Convexa, Oct 14, 2026 for ibots; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 29, 2026 for Convexa, Oct 14, 2026 for ibots. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.