KonveX AI Chatbot vs Nexmi: AI Support & Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for KonveX AI Chatbot, Nov 6, 2026 for Nexmi.
The short answer
- Only KonveX AI Chatbot lists a free plan.
- KonveX AI Chatbot lists 3 features Nexmi’s listing doesn’t mention, including Customer insights, Order updates, Product recommendations.
Head to head
Free
- · 10,000 monthly sessions
- · 100 monthly conversations
- · 10M characters of knowledge base
- · 250 monthly SMS
- · 5 Chatbots
- · 50 minutes phone calls
Bronze
- · 1,000 monthly conversations
- · 100 minutes phone calls
- · 100,000 monthly sessions
- · 20M characters of knowledge base
- · 25 Chatbots
- · 300 monthly SMS
Silver
- · 1,000,000 monthly sessions
- · 2,500 monthly conversations
- · 200 minutes phone call
- · 50 Chatbots
- · 500 monthly SMS
- · 50M characters of knowledge base
Gold
- · 10,000 monthly conversations
- · 100 Chatbots
- · 100M characters of knowledge base
- · 2,000,000 monthly sessions
- · 300 minutes phone call
- · 750 monthly SMS
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureProvide 24/7 customer support with an AI-powered chatbot, improving efficiency and customer satisfaction. konvex AI Chatbot & Live Chat automates inquiries, providing instant, accurate responses on orders, shipping, product details, and FAQs. Trained automatically with your store’s data, the chatbot improves its responses based on customer interactions.
Nexmi brings AI and human support into one inbox for storefront chat and email. AI answers customer questions using prepared store knowledge, while your team can take over when needed. Support agents can view and share relevant order and fulfillment details during conversations.
- Display a customizable AI chatbot on every storefront page
- Instantly answer customer questions without manual input
- Guide users to products or pages based on their intent
- Answer customer questions using prepared store knowledge
- Manage storefront chat and email support in one inbox
- Hand off AI conversations to human support when needed
- View and share order details during customer conversations
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  KonveX AI Chatbot | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | KonveX AI Chatbot | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | KonveX AI Chatbot | |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $39/month | No monthly plan listed |
| Longest free trial | 14 days | Not listed |
| Plans listed | 4 | Not published |
Listing
| Measure | KonveX AI Chatbot | |
|---|---|---|
| Shopify category rank | #789 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 16, 2026 | Nov 4, 2026 |
| Languages | 1 | 1 |
| Developer | Vidhema Technologies | AI NEGOTIATOR Co., Ltd. |
FAQ
KonveX AI Chatbot and Nexmi: common questions
- Is KonveX AI Chatbot or Nexmi cheaper?
- Only KonveX AI Chatbot lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- KonveX AI Chatbot lists 3 the others don’t mention, such as Customer insights, Order updates, Product recommendations. Nexmi lists 2 the others don’t mention, such as Greetings, Real-time translation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for KonveX AI Chatbot, Nov 6, 2026 for Nexmi; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for KonveX AI Chatbot, Nov 6, 2026 for Nexmi. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.