Converzia vs Dia: AI Chatbot & Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Converzia, Nov 8, 2026 for Dia.
The short answer
- On the Shopify App Store: Converzia 5.0 from 2 reviews and Dia 5.0 from 3 reviews.
- Only Dia lists a free plan. Paid plans start at $17.99/month for Converzia and $19/month for Dia.
- Converzia lists 13 features Dia’s listing doesn’t mention, including Agent analytics, Behavior tracking, Cross-sell.
Head to head
- United States
- United Kingdom
- France
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Base (Monthly)
- · Connects to your store in minutes.
- · Includes 1,000 messages/month.
- · Intelligent product recommendations.
- · No data is ever used for model training.
- · Private, encrypted, and GDPR compliant.
- · Storage for up to 500 products & files.
growth (Monthly)
- · AI can do precise numeric search.
- · AI can learn not only text, also images.
- · Everything in Base, plus:
- · Includes 5,000 messages/month.
- · Priority email support.
- · Storage for up to 5000 products & files.
pro (Monthly)
- · Customizable AI behavior
- · Dedicated solution engineer
- · Includes 10,000 messages/month.
- · Live onboarding call
- · Storage 10,000 products & files.
Free
- · 200 replies / month
Launch
- · 3,000 replies / month
Grow
- · 10,000 replies / month
Scale
- · 30,000 replies / month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShoppers ask vague, messy questions and even share images. As the only AI assistant with vision, we understands what they mean, not just what they type. It matches intent to specs, compatibility, real-time inventory and more to give instant, accurate insightful answers that sell. Clean, premium chat interface embedded directly in your store.
Dia is an AI Chatbot for Shopify, trained on your products, collections, pages, articles, and store policies. Dia offers a unique and intelligent sales assistant experience. It answers product questions, recommends products smartly, and helps customers with order status requests.
- 24/7 Instant Answers: Always Accurate, verifies live pricing & inventory.
- Keyword Cloud: Per-page analytics reveal questions asked to improve content.
- Recommend products by Exact Specs such as size, weight, dimensions.
- Upsell & Promote: Guide AI to upsell specials, turn chat into revenue.
- Answer product questions before shoppers drop off
- Guide undecided shoppers to the suggested product faster
- Cut repetitive support with instant answers and order help
- See which conversations lead to orders and revenue
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Converzia |  Dia |
|---|---|---|
| Detected stores | Not published | 21 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Not published | United States, United Kingdom, France |
Reviews
| Measure | Converzia | Dia |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 2 | 3(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Converzia and Dia: common questions
- Is Converzia or Dia cheaper?
- Only Dia lists a free plan. Paid plans start at $17.99/month for Converzia and $19/month for Dia. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Converzia or Dia?
- On the Shopify App Store: Converzia 5.0 from 2 reviews and Dia 5.0 from 3 reviews.
- What features does each app list that the other doesn’t?
- Converzia lists 13 the others don’t mention, such as Agent analytics, Behavior tracking, Cross-sell, Custom rules. Dia lists 4 the others don’t mention, such as Agent avatar, Cart upsell, Chat window, Greetings. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Converzia, Nov 8, 2026 for Dia; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Converzia, Nov 8, 2026 for Dia. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.