Conversagent AI Support & Chat vs Serviceform
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Conversagent AI Support & Chat, Oct 14, 2026 for Serviceform.
The short answer
- Only Serviceform lists a free plan. Paid plans start at $19/month for Conversagent AI Support & Chat and $99/month for Serviceform.
- Serviceform lists 34 features Conversagent AI Support & Chat’s listing doesn’t mention, including A/B testing, Agent analytics, Announcement bar.
Head to head
- United States
- Australia
- Sweden
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 100 conversations/month
- · AI Insights - Monitoring & reporting
- · AI knowledge editor
- · Visual chatbot branding editor
Grow
- · 500 conversations/month
- · All features listed in Starter
- · Custom AI instructions
- · Remove Conversagent watermark
Pro
- · 5000 conversations/month
- · All features listed in Growth
Free
Basic plan
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureConversagent is an AI-powered chatbot designed to boost sales and support. Acting as your store's 24/7 concierge, it engages shoppers with intelligent, human-like conversations that reflect your brand voice. Built by AI and chatbot experts, it learns from your store to personalize each interaction: answering questions, recommending products, and converting leads even when your team is offline.
Serviceform provides real-time assistance for shoppers by answering questions, showing similar products and recommendations, driving upsell and cross sell revenue with specialised widgets and capturing leads throughout the store. The AI Agent stays with the customer as they move between pages, keeping context and reducing drop-offs.
- GPT-4 Powered Conversations: Engage with natural, human-like dialogue 24/7.
- Plug & Play Simplicity: Start in minutes—no coding or external setup required.
- Customizable & Brand-Aware: Align AI with your brand’s voice and tone easily.
- Multi-Language Support: Connect with customers worldwide in their language.
- AI Agent that follows customers across pages to keep conversations active
- Upsell and cross sell products based on personalised recommendations
- Lead capture built into every conversation to build your contact list
- Customizable prompts and messages tailored to your store’s needs
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Conversagent AI Support & Chat |  Serviceform |
|---|---|---|
| Detected stores | 104 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | 2 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Apparel & Accessories, Home & Garden | Not published |
| Top store countries | United States, Australia, Sweden | Not published |
Reviews
| Measure | Conversagent AI Support & Chat | Serviceform |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 38 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Conversagent AI Support & Chat | Serviceform |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $99/month |
| Longest free trial | 21 days | 14 days |
| Plans listed | 3 | 2 |
Listing
| Measure | Conversagent AI Support & Chat | Serviceform |
|---|---|---|
| Shopify category rank | #158(ahead) | #225 |
| Shopify App Charts | #12 on Featured by Shopify in Chat | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Jul 7, 2023 | Jan 23, 2026 |
| Languages | 1 | 10 |
| Developer | Clevertar | Serviceform |
FAQ
Conversagent AI Support & Chat and Serviceform: common questions
- Is Conversagent AI Support & Chat or Serviceform cheaper?
- Only Serviceform lists a free plan. Paid plans start at $19/month for Conversagent AI Support & Chat and $99/month for Serviceform. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Conversagent AI Support & Chat lists 1 the others don’t mention, such as Recommendation performance. Serviceform lists 34 the others don’t mention, such as A/B testing, Agent analytics, Announcement bar, Behavior tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Conversagent AI Support & Chat, Oct 14, 2026 for Serviceform; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Conversagent AI Support & Chat, Oct 14, 2026 for Serviceform. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.