Contact form Master vs Custom Form Builder by Websyms

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • On the Shopify App Store: Contact form Master 4.8 from 15 reviews and Custom Form Builder by Websyms 4.4 from 19 reviews.
  • Only Contact form Master lists a free plan. Paid plans start at $3.99/month for Contact form Master and $3.99/month for Custom Form Builder by Websyms.
  • Custom Form Builder by Websyms lists 13 features Contact form Master’s listing doesn’t mention, including Bookings, CAPTCHA, Custom.

Head to head

App Store reviews

Contact form Master: 15
Custom Form Builder by Websyms: 19
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

Stylish contact us / contact form widget with tones of feature

Custom Form Builder, Contact Form, Donation Form, Registration

Categories
  • Forms
  • Forms
  • Support - Other
Languages
  • English
  • English
Launched
Mar 30, 2020
Oct 18, 2018
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
1 last full month
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

0510OctMayAugOctDecJulMayOctMarNovAprContact form Master: 2 reviews in April 2020Contact form Master: 4 reviews in May 2020Contact form Master: 2 reviews in July 2020Contact form Master: 1 reviews in August 2020Contact form Master: 3 reviews in September 2020Contact form Master: 6 reviews in October 2020Contact form Master: 5 reviews in November 2020Contact form Master: 2 reviews in December 2020Contact form Master: 1 reviews in July 2021Contact form Master: 1 reviews in May 2022Contact form Master: 1 reviews in October 2022Contact form Master: 1 reviews in April 2025Custom Form Builder by Websyms: 3 reviews in October 2019Custom Form Builder by Websyms: 2 reviews in October 2020Custom Form Builder by Websyms: 2 reviews in December 2020Custom Form Builder by Websyms: 2 reviews in April 2021Custom Form Builder by Websyms: 1 reviews in July 2021Custom Form Builder by Websyms: 1 reviews in October 2021Custom Form Builder by Websyms: 1 reviews in August 2022Custom Form Builder by Websyms: 1 reviews in January 2023Custom Form Builder by Websyms: 1 reviews in March 2023Custom Form Builder by Websyms: 1 reviews in September 2023Custom Form Builder by Websyms: 1 reviews in November 2023Custom Form Builder by Websyms: 1 reviews in July 2024
Contact form MasterCustom Form Builder by WebsymsCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $3.99/month
From $3.99 to $12.99/month
Plans
Starter PlanFree
  • · 40 Submissions/mo
  • · Add Bcc, Cc
  • · Customize font, color to match the store
  • · Multiple Form Embed anywhere in the site
  • · One-Click installation
Basic Plan$3.99/month
7-day free trial
  • · All feature of starter plan+
  • · Extra customization if needed
  • · File upload
  • · No Branding
  • · Unlimited form submissions
  • · View the form submission
Basic Version$3.99/month
7-day free trial
  • · 100 MB Space
  • · Auto Responder
  • · Google Analytics
  • · Mailchimp Integration
  • · Stripe, Paypal Payment
  • · Unlimited Form Submission
Standard Version$6.99/month
7-day free trial
  • · 1 GB Space
  • · Auto Responder
  • · Google Analytics
  • · Mailchimp Integration
  • · Stripe, Paypal Payment
  • · Unlimited Form Submission
Pro Version$9.99/month
7-day free trial
  • · 5 GB Space
  • · Auto Responder
  • · Google Analytics
  • · Mailchimp Integration
  • · Stripe, Paypal Payment
  • · Unlimited Form Submission
Premium Version$12.99/month
7-day free trial
  • · 10 GB Space
  • · Auto Responder
  • · Google Analytics
  • · Mailchimp Integration
  • · Stripe, Paypal Payment
  • · Unlimited Form Submission
Coverage
10 of 23 features43%
23 of 23 features100%
Unique strengths
—
  • Bookings
  • CAPTCHA
  • Custom
  • Custom fields
  • +9 more
Forms
43%10/23
100%23/23
Customization
67%4/6
100%6/6
Data management
50%2/4
100%4/4
Form types
31%4/13
100%13/13
01013onlybothonly
Contact form MasterCustom Form Builder by Websyms23 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
  • Mailchimp
  • Stripe Payment Gateway
  • Google Analytics
  • Webhooks
  • Paypal
How it sells itself

A simple and user-friendly Contact form app packed with features to let your customers contact you privately on your website. Our developers have designed and developed this app keeping customer experience as the most important aspect. Our simple methods, predefined structure, and super easy user interface can bring your customers back to your stores.

* Fully Customize the fields and the look and feel * Can store form submissions in App or email or both. * Setup email recipients for form submissions * Set optional Auto-Responders for all of your forms * Mobile responsive. * Enable Captcha to prevent fraudulent form submissions. * Use SMTP to send all emails. * Mailchimp Integration * Accept Payments with Stripe and PayPal.

Key points
  • Simultaneous preview your contact us form while creating form in the backend.
  • Add Multiple form in different pages.
  • File upload option
  • Customize font, font size, color, and contact form to match the store.
  • Fully Customize the fields and the look and feel
  • Can store form submissions in App or email or both.
  • Setup email recipients for form submissions
  • Set optional Auto-Responders for all of your forms
Screenshots
Contact form
Contact FormContact FormContact Form
Create Form
Form in ActionUpdate Design of form by through available templatesIntegrate through 3rd party

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureContact form MasterCustom Form Builder by Websyms
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureContact form MasterCustom Form Builder by Websyms
App Store rating4.8 ★(ahead)4.4 ★
App Store reviews1519(ahead)
New reviews, 28 days00
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureContact form MasterCustom Form Builder by Websyms
Free planYesNot listed
Lowest paid monthly plan$3.99/month$3.99/month
Longest free trial7 days7 days
Plans listed24

Listing

MeasureContact form MasterCustom Form Builder by Websyms
Shopify category rank#72(ahead)in Forms#99in Forms
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMar 30, 2020Oct 18, 2018
Languages1English1English
Developercloud1galaxyWebsyms IT Solutions

FAQ

Contact form Master and Custom Form Builder by Websyms: common questions

Is Contact form Master or Custom Form Builder by Websyms cheaper?
Only Contact form Master lists a free plan. Paid plans start at $3.99/month for Contact form Master and $3.99/month for Custom Form Builder by Websyms. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, Contact form Master or Custom Form Builder by Websyms?
On the Shopify App Store: Contact form Master 4.8 from 15 reviews and Custom Form Builder by Websyms 4.4 from 19 reviews.
What features does each app list that the other doesn’t?
Custom Form Builder by Websyms lists 13 the others don’t mention, such as Bookings, CAPTCHA, Custom, Custom fields. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.