ConfirmFlow: Orders & WhatsApp vs OrderPing: Cash on Delivery
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 6, 2026 for ConfirmFlow, Oct 13, 2026 for OrderPing.
The short answer
- Only OrderPing lists a free plan. Paid plans start at $5/month for ConfirmFlow and $9.99/month for OrderPing.
- ConfirmFlow lists 4 features OrderPing’s listing doesn’t mention, including Branded tracking page, Custom notifications, Order lookup page.
Head to head
ConfirmFlow Pro
- · Auto Delivery Status Sync
- · Courier Order Dispatch
- · Customer WhatsApp Updates
- · Live Shipment Tracking
- · WhatsApp COD Confirmation
Free
- · 50 WhatsApp messages per month
- · 6 languages incl. Hindi & Arabic
- · Auto reminder after 24 hours
- · Auto-expire unanswered orders
- · COD confirm/cancel on WhatsApp
- · Official WhatsApp Business API
Starter
- · 500 WhatsApp messages per month
- · 6 languages incl. Hindi & Arabic
- · Auto reminder after 24 hours
- · Auto-expire unanswered orders
- · COD confirm/cancel on WhatsApp
- · Official WhatsApp Business API
Growth
- · 1,500 WhatsApp messages per month
- · 6 languages incl. Hindi & Arabic
- · Auto reminder after 24 hours
- · Auto-expire unanswered orders
- · COD confirm/cancel on WhatsApp
- · Official WhatsApp Business API
Scale
- · 5,000 WhatsApp messages per month
- · 6 languages incl. Hindi & Arabic
- · Auto reminder after 24 hours
- · Auto-expire unanswered orders
- · COD confirm/cancel on WhatsApp
- · Official WhatsApp Business API
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureConfirmFlow helps merchants manage COD orders from confirmation through delivery. Send WhatsApp confirmation requests, review order responses, dispatch confirmed orders to supported couriers, and follow shipment progress from one dashboard. Courier tracking statuses sync with orders so teams can see what is booked, in transit, out for delivery, delivered, or returned.
Every refused COD order is an RTO, and it costs you twice — courier there, courier back. OrderPing messages your customer on WhatsApp the moment a cash on delivery order arrives, with one-tap Confirm and Cancel buttons. You ship only the confirmed ones. Built on Meta's official WhatsApp Business API, so your number stays safe. Messages send in English, Sinhala, Tamil, Hindi, Urdu or Arabic with a live preview.
- Connect WhatsApp with QR pairing inside Shopify Admin
- Send automated order confirmation and dispatch messages
- Customize WhatsApp templates for each order workflow
- One-tap Confirm and Cancel buttons on every COD order
- Built on Meta's official WhatsApp Business API
- Six languages: English, Sinhala, Tamil, Hindi, Urdu, Arabic
- Automatic reminder at 24 hours, auto-expiry at 72 hours
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ConfirmFlow |  OrderPing |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ConfirmFlow | OrderPing |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 2 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ConfirmFlow | OrderPing |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $5/month(ahead) | $9.99/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 1 | 4 |
Listing
| Measure | ConfirmFlow | OrderPing |
|---|---|---|
| Shopify category rank | #86(ahead) | #253 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 17, 2026 | Jul 31, 2026 |
| Languages | 1 | 1 |
| Developer | Confirmflow | InfinitxLABS |
FAQ
ConfirmFlow and OrderPing: common questions
- Is ConfirmFlow or OrderPing cheaper?
- Only OrderPing lists a free plan. Paid plans start at $5/month for ConfirmFlow and $9.99/month for OrderPing. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ConfirmFlow lists 4 the others don’t mention, such as Branded tracking page, Custom notifications, Order lookup page, Real-time tracking. OrderPing lists 2 the others don’t mention, such as Dashboards, Translation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 6, 2026 for ConfirmFlow, Oct 13, 2026 for OrderPing; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 6, 2026 for ConfirmFlow, Oct 13, 2026 for OrderPing. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.