ConexiaChat: WhatsApp Inbox vs Web2Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 16, 2026 for ConexiaChat, Feb 19, 2026 for Web2Chat.
The short answer
- Web2Chat lists 1 features ConexiaChat’s listing doesn’t mention, including AI chatbots.
Head to head
Starter
- · 1 member in total (just you)
- · 1 team or connected store
- · 24/7 AI agent for orders
- · 500 AI messages a month
- · Live Shopify data in chat
- · Message volume & peak hours
Advanced
- · 3,000 AI messages a month
- · AI audit & containment rate
- · Everything in Starter
- · Full history by month & year
- · Team speed & reply wait times
- · Up to 10 team members
Business
- · 10,000 AI messages a month
- · Everything in Advanced
- · Priority WhatsApp support
- · Top inquiry topics & tags
- · Up to 25 members in total
- · Up to 5 stores or teams
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureConexiaChat connects WhatsApp to your Shopify store. Your team works from a shared inbox and sees each customer's orders, LTV and shipping without leaving the chat. An AI agent replies 24/7 using your orders, products and policies. Automate order confirmations and payment reminders for OXXO and bank transfer, and send WhatsApp campaigns to your store's segments with reports on recovered and attributed sales.
Web2Chat enables customers to easily check their order status directly within your store by entering their email or order number. This reduces the volume of support inquiries and frees up time for your team. Additionally, your support staff can access order details during live chat conversations, allowing them to respond to customer questions more efficiently.
- See each customer's Shopify orders next to their WhatsApp chat
- See Shopify lifetime value and spend while you reply
- Pull Shopify shipping and contact details into the inbox
- Let customers check their order status directly from live chat.
- Provide self-serve order updates to reduce support inquiries.
- Support team can view order details during live chat for faster responses.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ConexiaChat |  Web2Chat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ConexiaChat | Web2Chat |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ConexiaChat | Web2Chat |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $29/month | No monthly plan listed |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | Not published |
Listing
| Measure | ConexiaChat | Web2Chat |
|---|---|---|
| Shopify category rank | #709 | #633(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 12, 2026 | Oct 11, 2024 |
| Languages | 1 | 1 |
| Developer | ConexiaChat | Web2chat |
FAQ
ConexiaChat and Web2Chat: common questions
- What features does each app list that the other doesn’t?
- Web2Chat lists 1 the others don’t mention, such as AI chatbots. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 16, 2026 for ConexiaChat, Feb 19, 2026 for Web2Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 16, 2026 for ConexiaChat, Feb 19, 2026 for Web2Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.