Concie ‑ AI Sales Associate vs Marlie AI ‑ AI Receptionist

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Concie, Oct 16, 2026 for Marlie AI.

The short answer

  • Paid plans start at $59/month for Concie and $49/month for Marlie AI.
  • Concie lists 10 features Marlie AI’s listing doesn’t mention, including Agent avatar, AI chatbots, Chat buttons.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Selling online - Other
  • Helpdesk
Languages
  • English
  • English
Launched
Jul 31, 2026
Apr 1, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
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—
Top countries
—
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Free options
Free planFree trial
Free planFree trial
Monthly range
From $59 to $479/month
From $49 to $199/month
Plans
Starter$59/month
7-day free trial
  • · 100 Pages
  • · 200 Conversations
  • · 3 Sales Channels
  • · 300 Products
Standard$179/month
7-day free trial
  • · 1000 Products
  • · 500 Pages
  • · 6 Sales Channels
  • · 700 Conversations
Professional$479/month
7-day free trial
  • · 1000 Pages
  • · 2000 Conversations
  • · 5000 Products
  • · 8 Social Channels
Professional$49/month
14-day free trial250 min included, then $0.35/min
  • · Basic post-call summaries
  • · Blocks spam and robocalls
  • · Sends text links to callers
  • · Takes messages with your custom question
Scale$99/month
14-day free trial500 min included, then $0.35/min
  • · Everything in Professional
  • · Order lookup during live calls
  • · Warm transfers
Growth$199/month
14-day free trial1,000 min included, then $0.30/min
  • · Create checkout links during live calls
  • · Manage orders
  • · Order lookup during live calls
  • · Product lookup during live calls
  • · Warm Transfers
Coverage
10 of 10 features100%
0 of 10 features0%
Unique strengths
  • Agent avatar
  • AI chatbots
  • Chat buttons
  • Chat window
  • +6 more
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Chat
100%10/10
0%0/10
Customization
100%6/6
0%0/6
Real-time messaging
100%4/4
0%0/4
1000onlybothonly
ConcieMarlie AI10 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Concie is an AI sales associate that automates sales conversations across your store and social DMs — Instagram, Messenger, WhatsApp, TikTok, SMS, and email. It answers questions about products, delivery, stock, returns, and policies. It recommends products for each shopper, handles common objections, and helps customers build a cart and check out directly in the chat.

Marlie is an AI receptionist that answers your store's phone 24/7. It looks up live orders to resolve "where's my order?" calls, answers questions about your products, shipping, and return policies, and takes messages with the details you need. When a caller needs a person, Marlie warm-transfers them to your team.

Key points
  • Answers any product question instantly, 24/7, in your brand voice
  • Recommends products for each shopper to lift AOV
  • Builds carts and completes checkout inside the chat to close the sale
  • Overcomes objections in real time to win back hesitant buyers
  • 24/7 AI phone answering that describes your Shopify products to callers
  • Instant SMS checkout links sent directly to customer phones during calls
  • Product search and recommendations based on customer needs via voice
Screenshots
Emails sales agent
Turn each visit in sales conversationStart a conversation on commentsProducts recommendations sales agent
Review transcript and audio for every call handled by your AI re
chose between more than 40 voices for your AI receptionistAi Receptionist that answers calls 24/7

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureConcieMarlie AI
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureConcieMarlie AI
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureConcieMarlie AI
Free planNot listedNot listed
Lowest paid monthly plan$59/month$49/month(ahead)
Longest free trial7 days14 days
Plans listed33

Listing

MeasureConcieMarlie AI
Shopify category rank#664in Chat#124in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJul 31, 2026Apr 1, 2026
Languages1English1English
DeveloperConcieMarlie Ai

FAQ

Concie and Marlie AI: common questions

Is Concie or Marlie AI cheaper?
Paid plans start at $59/month for Concie and $49/month for Marlie AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Concie lists 10 the others don’t mention, such as Agent avatar, AI chatbots, Chat buttons, Chat window. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Concie, Oct 16, 2026 for Marlie AI; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Concie, Oct 16, 2026 for Marlie AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.