Concie ‑ AI Sales Associate vs Concierge B2B

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Concie, Oct 13, 2026 for Concierge B2B.

The short answer

  • Only Concierge B2B lists a free plan. Paid plans start at $59/month for Concie and $29/month for Concierge B2B.
  • Concie lists 8 features Concierge B2B’s listing doesn’t mention, including Agent avatar, AI chatbots, Chat buttons.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Selling online - Other
  • Chat
Languages
  • English
  • English
Launched
Jul 31, 2026
Jul 15, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $59 to $479/month
From $0 to $89/month
Plans
Starter$59/month
7-day free trial
  • · 100 Pages
  • · 200 Conversations
  • · 3 Sales Channels
  • · 300 Products
Standard$179/month
7-day free trial
  • · 1000 Products
  • · 500 Pages
  • · 6 Sales Channels
  • · 700 Conversations
Professional$479/month
7-day free trial
  • · 1000 Pages
  • · 2000 Conversations
  • · 5000 Products
  • · 8 Social Channels
FreeFree
  • · 200 AI calls/mo
  • · AI auto-replies
  • · PDF/TXT/MD knowledge
  • · Slack sales handoff
  • · Storefront chat widget
Pro$29/month
  • · 2,000 AI calls/mo
  • · AI auto-replies
  • · PDF/TXT/MD knowledge
  • · Slack sales handoff
  • · Storefront chat widget
Business$89/month
  • · AI auto-replies
  • · PDF/TXT/MD knowledge
  • · Slack sales handoff
  • · Storefront chat widget
  • · Unlimited AI calls/mo
Coverage
10 of 12 features83%
4 of 12 features33%
Unique strengths
  • Agent avatar
  • AI chatbots
  • Chat buttons
  • Color and font
  • +4 more
  • Customer insights
  • File upload
Chat
83%10/12
33%4/12
Customization
100%6/6
17%1/6
Real-time messaging
67%4/6
50%3/6
822onlybothonly
ConcieConcierge B2B12 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Concie is an AI sales associate that automates sales conversations across your store and social DMs — Instagram, Messenger, WhatsApp, TikTok, SMS, and email. It answers questions about products, delivery, stock, returns, and policies. It recommends products for each shopper, handles common objections, and helps customers build a cart and check out directly in the chat.

B2B Concierge helps wholesale merchants respond to buyer questions without losing control of important sales conversations. The storefront chat widget answers safe questions from uploaded knowledge and store data, while quote, order change, and account questions are routed to the sales team in Slack for review and reply.

Key points
  • Answers any product question instantly, 24/7, in your brand voice
  • Recommends products for each shopper to lift AOV
  • Builds carts and completes checkout inside the chat to close the sale
  • Overcomes objections in real time to win back hesitant buyers
  • AI answers safe wholesale questions from your store and knowledge base
  • Route quotes, order changes, and account requests to Slack
  • Upload PDF, TXT, or Markdown sales docs for grounded replies
Screenshots
Emails sales agent
Turn each visit in sales conversationStart a conversation on commentsProducts recommendations sales agent
AI and Slack handoff settings
Knowledge base upload pageB2B Concierge conversation inbox

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureConcieConcierge B2B
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureConcieConcierge B2B
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureConcieConcierge B2B
Free planNot listedYes
Lowest paid monthly plan$59/month$29/month(ahead)
Longest free trial7 daysNot listed
Plans listed33

Listing

MeasureConcieConcierge B2B
Shopify category rank#664(ahead)in Chat#917in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJul 31, 2026Jul 15, 2026
Languages1English1English
DeveloperConcieCoreLink

FAQ

Concie and Concierge B2B: common questions

Is Concie or Concierge B2B cheaper?
Only Concierge B2B lists a free plan. Paid plans start at $59/month for Concie and $29/month for Concierge B2B. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Concie lists 8 the others don’t mention, such as Agent avatar, AI chatbots, Chat buttons, Color and font. Concierge B2B lists 2 the others don’t mention, such as Customer insights, File upload. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Concie, Oct 13, 2026 for Concierge B2B; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Concie, Oct 13, 2026 for Concierge B2B. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.