Common Ninja FAQ vs Trusted Help Center & FAQ
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Common Ninja FAQ, Nov 13, 2026 for Trusted Help Center & FAQ.
The short answer
- Both list a free plan. Paid plans start at $5/month for Common Ninja FAQ and $4.99/month for Trusted Help Center & FAQ.
- Trusted Help Center & FAQ lists 13 features Common Ninja FAQ’s listing doesn’t mention, including Accordions, Custom CSS, Custom font and color.
Head to head
FAQ Editor rich with features, layouts and design options
Fully customizable & FREE FAQ + FAQ on product or custom pages
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 1 Category
- · 2 FAQ widgets
- · 300 Views
- · 5 Questions
Basic Plan
- · 10 FAQ widgets
- · 10 Questions
- · 2 Categories
- · 2,000 Views
- · 3 Days Trial
- · Branding Removal
Pro Plan
- · 10 Categories
- · 100 FAQ widgets
- · 100 Questions
- · 100,000 Views
- · 3 Days Trial
- · Branding Removal
Business Plan
- · 1,000 FAQ widgets
- · 1,000 Questions
- · 100 Categories
- · 3 Days Trial
- · 3,000,000 Views
- · Branding Removal
FREE
- · Easy to use
- · Fully customizable design
- · Main FAQ in a separate URL
- · Mobile responsive
- · Prepared FAQ templates
- · SEO friendly FAQ's
Monthly
- · Beautiful Product FAQ's
- · Custom FAQ placement
- · Easy to use
- · Fully customizable design
- · Mobile responsive
- · SEO friendly
Yearly
- · Beautiful Product FAQ's
- · Custom FAQ placement
- · Easy to use
- · Fully customizable design
- · Mobile responsive
- · SEO friendly
Lifetime
- · Beautiful Product FAQ's
- · Custom FAQ placement
- · Easy to use
- · Fully customizable design
- · Mobile responsive
- · One time payment
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureThe Common Ninja FAQ Page is a friendly and feature-rich editor that allows you to create FAQ (Frequently Asked Questions), a list of answers to common questions surrounding a product, service, or business, and to easily embed it in your store. Easily change the order of questions, and add navigation features. Use Drag & Drop reordering, group FAQ by Categories.
FAQ help center page is fully customizable meaning you can adjust various aspects like font size, color, style, etc., to match your brand and style. The app is carefully built by taking all end users into consideration which makes your life easy. Trusted FAQ app doesn't require any changes in your theme and works independently so you don't need to have any coding/programming knowledge!
- Add a search option that makes it easy to look for questions.
- Divide the questions into separate categories for a better navigation experience
- Multiple Skins & Layouts: Lots of beautifully designed templates to choose from.
- Rich styling options with fully customizable design features.
- Create help center FAQ's that match your theme and your needs.
- Fully customize questions and answers with our easy to use admin dashboard.
- Static page that supports multiple language translations, product page FAQ's.
- Show FAQs in a separate page and your product pages.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Common Ninja FAQ |  Trusted Help Center & FAQ |
|---|---|---|
| Detected stores | Not published | 308 |
| Net store change, 28 days | 0 | −6 |
| Stores added, 28 days | Not enough data | 6 |
| Big-brand share | Not enough data | 6% |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Not published | United States, Germany, United Kingdom |
Reviews
| Measure | Common Ninja FAQ | Trusted Help Center & FAQ |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 92 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Common Ninja FAQ | Trusted Help Center & FAQ |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $5/month | $4.99/month(ahead) |
| Longest free trial | Not listed | 3 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Common Ninja FAQ | Trusted Help Center & FAQ |
|---|---|---|
| Shopify category rank | #60 | #6(ahead) |
| Shopify App Charts | Not on this week’s charts | #2 in FAQ |
| Built for Shopify | No | Yes |
| Launched | Sep 9, 2021 | Jan 25, 2021 |
| Languages | 1 | 1 |
| Developer | Common Ninja | Trusted apps |
FAQ
Common Ninja FAQ and Trusted Help Center & FAQ: common questions
- Is Common Ninja FAQ or Trusted Help Center & FAQ cheaper?
- Both list a free plan. Paid plans start at $5/month for Common Ninja FAQ and $4.99/month for Trusted Help Center & FAQ. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Trusted Help Center & FAQ lists 13 the others don’t mention, such as Accordions, Custom CSS, Custom font and color, FAQ page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Common Ninja FAQ, Nov 13, 2026 for Trusted Help Center & FAQ; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Common Ninja FAQ, Nov 13, 2026 for Trusted Help Center & FAQ. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.