Commentify: Customer Comments vs Forum Innovate
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 15, 2026 for Commentify, Nov 4, 2026 for Forum Innovate.
The short answer
- On the Shopify App Store: Commentify 4.7 from 16 reviews and Forum Innovate 3.0 from 1 reviews.
- Both list a free plan. Paid plans start at $9.99/month for Commentify and $15/month for Forum Innovate.
- Forum Innovate lists 2 features Commentify’s listing doesn’t mention, including Custom fonts, Forms.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Development stores
Standard
- · Anonymous commenting
- · Image uploads
- · Manual comment approval
- · Threaded comments (multi-level replies)
- · Unlimited admin / moderator accounts
- · Up to 10k comments
Advanced
- · custom requests
- · everything in standard
- · live customer support via Zoom
- · unlimited comments
Basic (Free)
- · 100 active members per 30 days
- · AI Community Builder
- · Community categories and search
- · Customer discussions and replies
- · Customer profiles and moderation
- · Customizable community design
Standard
- · 15 GB media storage
- · 500 discussions + 2,000 replies / 30d
- · Custom forum appearance
- · Email notifications & subscriptions
- · Everything in Basic
- · Image and file uploads
Premium
- · 100 GB media storage
- · Advanced forum design customization
- · Everything in Standard
- · Premium theme presets
- · Remove Forum Innovate branding
- · Unlimited active users
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCommentify provides a comments block where customers can post their feedback, reviews, questions, testimonials, add new content under blogs, products, collect feedback via checkout comments or on any other pages. You can build your own online community, monitor comments with analytics and moderate them if needed. Comments block position can be easily changed using Shopify 2.0 themes drag-n-drop editor.
Forum Innovate helps you create a customer community directly in your Shopify store. Get started with AI Community Builder, which generates forum categories and starter discussions you can review, customize, and publish. Let shoppers ask questions, share experiences, reply, and vote. Keep conversations active with subscriptions and email notifications.
- Product reviews: comments can help to collect reviews and improve SEO
- Blog comments: let customers discuss your articles
- Nested (threaded) replies feature with automatic spam filtering
- Moderation features that include threads locking, comments approval and removal
- Native forum integrated directly into your Shopify store.
- Customizable forum appearance to match your store’s brand.
- Automatically uses existing Shopify customer accounts.
- Rich posts with images, videos, and structured discussions.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Commentify |  Forum Innovate |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Commentify | Forum Innovate |
|---|---|---|
| App Store rating | 4.7 ★(ahead) | 3.0 ★ |
| App Store reviews | 16(ahead) | 1 |
| New reviews, 28 days | 1 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Commentify | Forum Innovate |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9.99/month(ahead) | $15/month |
| Longest free trial | 3 days | 7 days |
| Plans listed | 3 | 3 |
Listing
| Measure | Commentify | Forum Innovate |
|---|---|---|
| Shopify category rank | #16 | #13 |
| Shopify App Charts | #19 in Blogs | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Nov 22, 2022 | Feb 13, 2026 |
| Languages | 1 | 1 |
| Developer | Intelli-ua | Innovate |
FAQ
Commentify and Forum Innovate: common questions
- Is Commentify or Forum Innovate cheaper?
- Both list a free plan. Paid plans start at $9.99/month for Commentify and $15/month for Forum Innovate. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Commentify or Forum Innovate?
- On the Shopify App Store: Commentify 4.7 from 16 reviews and Forum Innovate 3.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Forum Innovate lists 2 the others don’t mention, such as Custom fonts, Forms. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 15, 2026 for Commentify, Nov 4, 2026 for Forum Innovate; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 15, 2026 for Commentify, Nov 4, 2026 for Forum Innovate. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.