Cohortive: Retention & LTV vs The Second Order

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Paid plans start at $499/month for Cohortive and $10/month for The Second Order.
  • The Second Order lists 7 features Cohortive’s listing doesn’t mention, including Abandoned cart, Benchmarking, Checkout analytics.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Analytics
  • Analytics
Languages
  • English
  • English
Launched
Aug 17, 2026
Jul 30, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
$499/month
$10/month
Plans
Base Tier$499/month
14-day free trial
Repeat Healthcheck$10/month
7-day free trial
  • · Connect repeat rate across variables
  • · Customer Cohorts wise repeat
  • · Customer repeat rate and repeat revenue
  • · Discount vs Repeat
  • · New versus repeat revenue trends
  • · Order Stage repeat funnel O1, O2, O3+
Coverage
10 of 17 features59%
13 of 17 features76%
Unique strengths
  • Data export
  • Heatmaps
  • Historical analysis
  • Notifications
  • Abandoned cart
  • Benchmarking
  • Checkout analytics
  • Funnel analysis
  • +3 more
Analytics
59%10/17
76%13/17
Customer behavior
100%4/4
100%4/4
Marketing and sales
17%1/6
100%6/6
Visuals and reports
71%5/7
43%3/7
467onlybothonly
CohortiveThe Second Order17 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Cohortive knows your customers end to end: what they buy, how often, where they came from. It uses all of it to find where growth is hiding, ranked and sized: who's about to lapse, who's ready for a second order, who looks like your best customers. Send any group to Klaviyo, Meta, and Google in one click, and it stays current on its own.

Scaling on the wrong product drains capital fast. Standard dashboards mislead you by mixing brand-new buyers with mature cohorts. This app gives you operational clarity to invest marketing spend with confidence. Know exactly which campaigns build long-term customer contribution. Stop pausing winning ads during temporary datalags. Catch margin erosion early when repeat sales rely on heavy discounts.

Key points
  • Retention, lifetime value, and at-risk revenue from your own order history
  • Customer segments based on purchase behavior, updated automatically
  • Build audiences from any of it and sync them to your email and ad tools
  • Measure every campaign against a control group you set aside
  • Shows you the important info why customers aren't coming back for a second order
  • Identifies which retention condition is blocking your second purchase
  • Prioritises recommendations so you: product, timing, recall, friction, or switch
Screenshots
Cohortive Home Page
Retention by CohortAI-Powered Segmentation
Retention health diagnostic showing five condition scores
Five retention conditions evaluated by the diagnosticFour step process from install to diagnosisRetention diagnostic dashboard showing five condition scores

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureCohortiveThe Second Order
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureCohortiveThe Second Order
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureCohortiveThe Second Order
Free planNot listedNot listed
Lowest paid monthly plan$499/month$10/month(ahead)
Longest free trial14 days7 days
Plans listed11

Listing

MeasureCohortiveThe Second Order
Shopify category rank#1090in Analytics#595(ahead)in Analytics
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedAug 17, 2026Jul 30, 2026
Languages1English1English
DevelopermFact Solutions, Inc.Meduit Labs

FAQ

Cohortive and The Second Order: common questions

Is Cohortive or The Second Order cheaper?
Paid plans start at $499/month for Cohortive and $10/month for The Second Order. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Cohortive lists 4 the others don’t mention, such as Data export, Heatmaps, Historical analysis, Notifications. The Second Order lists 7 the others don’t mention, such as Abandoned cart, Benchmarking, Checkout analytics, Funnel analysis. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.