Cognintent AI ‑ Knowlegdebase vs What The FAQ
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of May 11, 2026 for Cognintent AI, Oct 14, 2026 for What The FAQ.
The short answer
- Only What The FAQ lists a free plan.
- What The FAQ lists 5 features Cognintent AI’s listing doesn’t mention, including Drag-and-drop editor, Mobile responsive, Multi-language.
Head to head
Free
- · 100 AI chat answers per month
- · FAQs for up to 5 products of your choice
- · Question inbox and click stats
- · SEO-ready FAQs with structured data
- · Store-wide shipping & returns FAQs
Pro
- · Auto-promotion of popular questions
- · Conversion analytics
- · Judge.me & Gorgias as knowledge
- · No "Powered by" branding
- · Product image & PDF manual analysis
- · Unlimited products & AI answers
Max
- · AI FAQs for up to 500 products
- · Everything in Pro
- · Gorgias tickets as knowledge
- · Judge.me reviews as knowledge
- · Priority support
- · Unlimited AI chat answers
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCognintent AI - Knowlegdebase helps merchants create and manage frequently asked questions for their Shopify store. The app automatically generates FAQs from products, pages, and blog content using AI. Merchants can review and edit generated FAQs, organize them by source, and display them using customizable templates or a floating FAQ widget.
What The FAQ builds an editable knowledge base from your product descriptions, variants, images and store policies, then writes the FAQs shoppers actually ask for every product. An AI ask-box answers live questions using only your knowledge. When it doesn't know, it says so and points to your support. Every question lands in your inbox so you can fill gaps, and popular questions can auto-promote into FAQs.
- Generate FAQs from products, pages, and blog content using AI
- Review, edit, and manage FAQs from one central dashboard
- Provide instant answers with an AI FAQ assistant improving user experience.
- Customize FAQ templates, layout, and design and manage FAQs manually anytime
- AI FAQs generated from your product data, variants, images and policies
- Grounded AI chat: answers only from your knowledge — never invents facts
- Store-wide shipping & returns FAQs imported from your policies and pages
- Question inbox + analytics: see what shoppers ask, auto-promote them to FAQs
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Cognintent AI |  What The FAQ |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Cognintent AI | What The FAQ |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Cognintent AI | What The FAQ |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $29/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | Not published | 3 |
Listing
| Measure | Cognintent AI | What The FAQ |
|---|---|---|
| Shopify category rank | #56 | #55(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 11, 2026 | Jul 27, 2026 |
| Languages | 1 | 1 |
| Developer | NCAP SOLUTIONS LLP | Rolling Square SA |
FAQ
Cognintent AI and What The FAQ: common questions
- Is Cognintent AI or What The FAQ cheaper?
- Only What The FAQ lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Cognintent AI lists 3 the others don’t mention, such as Custom font and color, Custom templates, SEO. What The FAQ lists 5 the others don’t mention, such as Drag-and-drop editor, Mobile responsive, Multi-language, Product page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of May 11, 2026 for Cognintent AI, Oct 14, 2026 for What The FAQ; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of May 11, 2026 for Cognintent AI, Oct 14, 2026 for What The FAQ. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.