Cognichat Personal Assistant vs ShopAI Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Cognichat Personal Assistant, Oct 14, 2026 for ShopAI Assistant.
The short answer
- Both list a free plan. Paid plans start at $100/month for Cognichat Personal Assistant and $9/month for ShopAI Assistant.
- ShopAI Assistant lists 5 features Cognichat Personal Assistant’s listing doesn’t mention, including Chat buttons, Multi-language, Product recommendations.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 30 maximum products
- · 50 chat replies / month
- · Chat widget customization
- · Standard email support
Starter
- · 100 maximum products
- · 500 chat replies / month
- · Chat widget customization
- · Expedited email support
Growth
- · 1000 chat replies / month
- · 300 maximum products
- · Chat widget customization
- · Priority support
Scale
- · 24/7 premium support
- · Chat widget customization
- · Dedicated account manager
- · Unlimited products
- · Unlimited replies
- · White-glove onboarding & setup
Free
- · 100 AI messages/month
- · Add to cart & checkout in chat
- · Basic analytics
- · Multi-language support
- · Product search & variant selection
- · Real-time inventory tracking
Starter
- · 500 AI messages/month
- · All free features included
- · Live chat support
- · Order tracking in chat
- · Up to 20 FAQs
- · Up to 500 products
Growth
- · 2,000 AI messages/month
- · All starter features included
- · Lead generation support
- · Smart reorder suggestions
- · Up to 1,000 products
- · Up to 50 FAQs
Pro
- · 5,000 AI messages/month
- · AI-driven rules and workflows
- · Advanced AI conversations
- · All growth features included
- · Priority support
- · Trigger-based automations
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWhen shoppers can’t find the item they want, they bounce. Cognichat’s Leading AI Chatbot guides customers to the exact product, size, color and variant in seconds. It reads your catalog, prices and inventory to give grounded answers and point to the items and promos you set.
ShopAI Assistant transforms e-commerce with intelligent automation. Shoppers get 24/7 AI support to search products, select variants, and checkout instantly. Live agent chat stands by for complex queries. Beyond sales, it captures leads and automates workflows with AI-driven rules.
- Links shoppers to the products they want and their variants instantly
- Understands sizes, colors, fit and variants for precise suggestions
- AI answers reflect the stock status and pricing from your Shopify catalog
- Surfaces active promos you configure and guides to the item that fits.
- Natural product search using customer-friendly chat
- Easily select size, color, and variants in chat
- Send pre-filled Shopify checkout links instantly
- Add or remove products from cart through chat
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Cognichat Personal Assistant |  ShopAI Assistant |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Cognichat Personal Assistant | ShopAI Assistant |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Cognichat Personal Assistant | ShopAI Assistant |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $100/month | $9/month(ahead) |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Cognichat Personal Assistant | ShopAI Assistant |
|---|---|---|
| Shopify category rank | #892 | #468(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 26, 2025 | Jul 24, 2025 |
| Languages | 1 | 1 |
| Developer | Cognichat SRL | Webewox |
FAQ
Cognichat Personal Assistant and ShopAI Assistant: common questions
- Is Cognichat Personal Assistant or ShopAI Assistant cheaper?
- Both list a free plan. Paid plans start at $100/month for Cognichat Personal Assistant and $9/month for ShopAI Assistant. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Cognichat Personal Assistant lists 2 the others don’t mention, such as Agent avatar, Chat assignment. ShopAI Assistant lists 5 the others don’t mention, such as Chat buttons, Multi-language, Product recommendations, Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Cognichat Personal Assistant, Oct 14, 2026 for ShopAI Assistant; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Cognichat Personal Assistant, Oct 14, 2026 for ShopAI Assistant. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.