Cognichat Personal Assistant vs Dori: AI Shopping Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Cognichat Personal Assistant, Nov 12, 2026 for Dori.
The short answer
- Both list a free plan. Paid plans start at $100/month for Cognichat Personal Assistant and $29/month for Dori.
- Dori lists 6 features Cognichat Personal Assistant’s listing doesn’t mention, including Cart recovery, FAQs, Greetings.
Head to head
- United States
- India
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 30 maximum products
- · 50 chat replies / month
- · Chat widget customization
- · Standard email support
Starter
- · 100 maximum products
- · 500 chat replies / month
- · Chat widget customization
- · Expedited email support
Growth
- · 1000 chat replies / month
- · 300 maximum products
- · Chat widget customization
- · Priority support
Scale
- · 24/7 premium support
- · Chat widget customization
- · Dedicated account manager
- · Unlimited products
- · Unlimited replies
- · White-glove onboarding & setup
Free
- · 150 AI replies a month
- · Every feature included
- · Up to 2,000 products
Starter
- · 500 AI replies a month
- · Every feature included
- · Up to 5,000 products
Growth
- · 1,000 AI replies a month
- · Every feature included
- · Up to 10,000 products
Pro
- · 2,000 AI replies a month
- · Every feature included
- · Up to 25,000 products
Scale
- · 5,000 AI replies a month
- · Dedicated account manager
- · Every feature included
- · Up to 50,000 products
Business
- · 10,000 AI replies a month
- · Dedicated account manager
- · Every feature included
- · Up to 100,000 products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWhen shoppers can’t find the item they want, they bounce. Cognichat’s Leading AI Chatbot guides customers to the exact product, size, color and variant in seconds. It reads your catalog, prices and inventory to give grounded answers and point to the items and promos you set.
Dori turns your catalog into an AI shopping assistant across your store. Shoppers ask questions, search naturally, compare options, find similar items, get recommendations, choose variants, and add products to cart from chat. Use Dori on product pages for in-context answers and across the store for discovery, quizzes, routines, gifts, upsells, and order tracking.
- Links shoppers to the products they want and their variants instantly
- Understands sizes, colors, fit and variants for precise suggestions
- AI answers reflect the stock status and pricing from your Shopify catalog
- Surfaces active promos you configure and guides to the item that fits.
- Understands customer needs to recommend the proper products for each shopper
- Provides instant answers to product and store questions, 24/7
- Adapts recommendations to match your brand’s style and voice
- Offers personalized shopping consultations to help with conversion rates
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Cognichat Personal Assistant |  Dori |
|---|---|---|
| Detected stores | Not published | 258 |
| Net store change, 28 days | 0 | +15 |
| Stores added, 28 days | Not enough data | 15 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, India, United Kingdom |
Reviews
| Measure | Cognichat Personal Assistant | Dori |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 47 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
Pricing
| Measure | Cognichat Personal Assistant | Dori |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $100/month | $29/month(ahead) |
| Longest free trial | 7 days | 14 days |
| Plans listed | 4 | 6 |
Listing
| Measure | Cognichat Personal Assistant | Dori |
|---|---|---|
| Shopify category rank | #892 | #16(ahead) |
| Shopify App Charts | Not on this week’s charts | #4 on Rookies in Chat |
| Built for Shopify | No | Yes |
| Launched | Sep 26, 2025 | Aug 20, 2025 |
| Languages | 1 | 1 |
| Developer | Cognichat SRL | Dori |
FAQ
Cognichat Personal Assistant and Dori: common questions
- Is Cognichat Personal Assistant or Dori cheaper?
- Both list a free plan. Paid plans start at $100/month for Cognichat Personal Assistant and $29/month for Dori. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Cognichat Personal Assistant lists 2 the others don’t mention, such as Chat assignment, Chat window. Dori lists 6 the others don’t mention, such as Cart recovery, FAQs, Greetings, Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Cognichat Personal Assistant, Nov 12, 2026 for Dori; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Cognichat Personal Assistant, Nov 12, 2026 for Dori. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.