Clusterden vs TrackChat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 14, 2026 for Clusterden, Nov 5, 2026 for TrackChat.
The short answer
- Only Clusterden lists a free plan. Paid plans start at $100/month for Clusterden and $9.99/month for TrackChat.
- TrackChat lists 3 features Clusterden’s listing doesn’t mention, including Dashboards, Multi-carrier, Order export.
Head to head
Free
- · 1,000 active contacts per month
- · 3 connected channels
- · 5 team members
- · 500 AI prompts per month
Growth
- · 1,000 AI prompts per month
- · 10 team members
- · 3,000 active contacts per month
- · 5 connected channels
- · Broadcasts and built-in CRM
Pro
- · 10,000 active contacts per month
- · 20 team members
- · 5,000 AI prompts per month
- · Unlimited AI agents
- · WhatsApp Calling, API and webhooks
Ship
- · 1 courier: Delhivery or Blue Dart
- · Bulk waybills, labels, manifests
- · Returns and reverse pickups (Delhivery)
- · Tracking added to each Shopify order
- · Unlimited Shopify order sync
Chat & Recover
- · Abandoned-cart autopilot
- · Both couriers: Delhivery + Blue Dart
- · Everything in Ship
- · Order and COD confirmations
- · Template editor + Meta approvals
- · WhatsApp inbox on the official API
Support & Grow
- · Email inbox (Zoho Mail)
- · Everything in Chat & Recover
- · Google Ads spend in your dashboard
- · Multi-warehouse
- · Priority support
- · Refunds through Shopify from a ticket
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureClusterDen sends automatic WhatsApp updates for your store's orders: confirmation, payment, shipping, out for delivery, delivery, refunds and returns. Build your own workflows with 16 Shopify triggers, including abandoned cart. Order updates appear in the customer's WhatsApp conversation, with their order history one click away when you reply.
Run WhatsApp, courier shipping and support from one app, instead of paying for a separate tool for each. Every new order gets an automatic WhatsApp confirmation, and customers confirm or cancel COD orders in chat. Create Delhivery and Blue Dart waybills, print labels and book pickups from the same screen. Customer replies land in one shared inbox beside the order.
- Automated WhatsApp updates for orders, payments, shipping, and delivery
- Build your own workflows with 16 Shopify triggers, from checkout to returns
- Refund and return updates — requested, approved, cancelled, closed
- See a customer's recent Shopify orders in your WhatsApp inbox
- Automatic WhatsApp order confirmations; send shipping updates from Orders
- Create Delhivery and Blue Dart waybills, print labels and book pickups
- Confirm or cancel COD orders in chat; send Shopify invoices from the order
- Win back abandoned carts with a timed WhatsApp reminder sequence
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  TrackChat | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | TrackChat | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | TrackChat | |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $100/month | $9.99/month(ahead) |
| Longest free trial | Not listed | 14 days |
| Plans listed | 3 | 3 |
Listing
| Measure | TrackChat | |
|---|---|---|
| Shopify category rank | Not enough data | #303 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 13, 2026 | Oct 19, 2026 |
| Languages | 1 | 1 |
| Developer | Clusterden | zSellr Enterprises LLP |
FAQ
Clusterden and TrackChat: common questions
- Is Clusterden or TrackChat cheaper?
- Only Clusterden lists a free plan. Paid plans start at $100/month for Clusterden and $9.99/month for TrackChat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- TrackChat lists 3 the others don’t mention, such as Dashboards, Multi-carrier, Order export. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 14, 2026 for Clusterden, Nov 5, 2026 for TrackChat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 14, 2026 for Clusterden, Nov 5, 2026 for TrackChat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.