Clusterden vs OrderPing: WhatsApp COD Alerts
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 14, 2026 for Clusterden, Nov 12, 2026 for OrderPing.
The short answer
- Both list a free plan. Paid plans start at $100/month for Clusterden and $4.99/month for OrderPing.
- OrderPing lists 2 features Clusterden’s listing doesn’t mention, including Dashboards, Translation.
Head to head
Free
- · 1,000 active contacts per month
- · 3 connected channels
- · 5 team members
- · 500 AI prompts per month
Growth
- · 1,000 AI prompts per month
- · 10 team members
- · 3,000 active contacts per month
- · 5 connected channels
- · Broadcasts and built-in CRM
Pro
- · 10,000 active contacts per month
- · 20 team members
- · 5,000 AI prompts per month
- · Unlimited AI agents
- · WhatsApp Calling, API and webhooks
Free
- · 50 WhatsApp messages per month
- · All features included
Basic
- · 3,000 WhatsApp messages per month
- · All features included
Pro
- · All features included
- · Unlimited WhatsApp messages
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureClusterDen sends automatic WhatsApp updates for your store's orders: confirmation, payment, shipping, out for delivery, delivery, refunds and returns. Build your own workflows with 16 Shopify triggers, including abandoned cart. Order updates appear in the customer's WhatsApp conversation, with their order history one click away when you reply.
OrderPing sends your customers WhatsApp messages at every step of their order, automatically. Cash on delivery orders get a confirmation request: the customer replies 1 to confirm or 2 to cancel, and the order is tagged in Shopify, so you only ship orders that were confirmed. Connect in a minute by scanning a QR code with WhatsApp or WhatsApp Business, or use the official WhatsApp Business Platform.
- Automated WhatsApp updates for orders, payments, shipping, and delivery
- Build your own workflows with 16 Shopify triggers, from checkout to returns
- Refund and return updates — requested, approved, cancelled, closed
- See a customer's recent Shopify orders in your WhatsApp inbox
- COD confirmation by WhatsApp reply, with automatic order tags in Shopify
- Order confirmed, shipped with tracking link, delivered and cancelled messages
- Connect WhatsApp, WhatsApp Business or the official Business Platform
- Messages in 13 languages, editable texts with a live WhatsApp preview
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | ||
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ||
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ||
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $100/month | $4.99/month(ahead) |
| Longest free trial | Not listed | 14 days |
| Plans listed | 3 | 3 |
Listing
| Measure | ||
|---|---|---|
| Shopify category rank | Not enough data | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 13, 2026 | Nov 12, 2026 |
| Languages | 1 | 12 |
| Developer | Clusterden | Appspedia |
FAQ
Clusterden and OrderPing: common questions
- Is Clusterden or OrderPing cheaper?
- Both list a free plan. Paid plans start at $100/month for Clusterden and $4.99/month for OrderPing. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Clusterden lists 1 the others don’t mention, such as Real-time tracking. OrderPing lists 2 the others don’t mention, such as Dashboards, Translation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 14, 2026 for Clusterden, Nov 12, 2026 for OrderPing; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 14, 2026 for Clusterden, Nov 12, 2026 for OrderPing. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.