Cloze: AI Shopping Assistant vs Commerce Ace Shopping Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Cloze, Oct 13, 2026 for Commerce Ace Shopping Agent.
The short answer
- Only Cloze lists a free plan. Paid plans start at $49/month for Cloze and $59.99/month for Commerce Ace Shopping Agent.
- Cloze lists 21 features Commerce Ace Shopping Agent’s listing doesn’t mention, including Agent analytics, Agent avatar, Behavior tracking.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 25 AI conversations per month
- · 7 days of conversation history
- · Core assistant customization
- · Up to 100 synced products
Starter
- · 250 AI conversations per month
- · 30 days of insights and history
- · Full assistant customization
- · Up to 1,000 synced products
Pro
- · 750 AI conversations per month
- · 90 days of conversation history
- · Advanced insights
- · Up to 10,000 synced products
Scale
- · 2,000 AI conversations per month
- · One year of insights and history
- · Priority support
- · Unlimited synced products
Starter AI Agent
- · 7-day free trial
- · AI-powered text responses
- · Bottom right position only
- · Commerce Ace branded widget
- · Conversation history
- · Restrict to catalog only
Growth AI Agent
- · 7-day free trial
- · AI-powered text responses
- · All widget positions
- · Conversation history
- · Custom brand colors & logo
- · Product cards with images & prices
Pro AI Agent
- · 7-day free trial
- · Everything in Growth AI Agent
- · Full customer support automation
- · Order status & tracking lookup
- · Priority support
- · Shipping & delivery details
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCloze is an AI shopping assistant and ecommerce chatbot that helps customers discover, compare, and buy products directly in conversation. Powered by your live Shopify catalog, inventory, knowledge base, and shopper cart, it delivers personalized recommendations, product answers, rich product cards, upsells, cross-sells, and order tracking.
Commerce Ace Shopping Assistant adds an AI-powered chat widget to your Shopify storefront. Shoppers ask questions in plain English and get instant product recommendations with images, prices, and direct links — or ask about their order status, tracking, and shipping details. Powered by Claude AI, the assistant reads your live product catalog and full order history.
- Smart product recommendations with rich cards, carousels & live inventory
- Full visual customization: 30+ color settings, icons, fonts, position & CSS
- Order tracking with automatic carrier detection for 12+ shipping providers
- Human handoff: take over any conversation from AI and release back instantly
- AI-powered product recommendations using Claude AI
- Order status, tracking & shipping answers in real-time
- Fully customizable colors, name, and welcome message
- Persistent chat history across all store pages
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Cloze |  Commerce Ace Shopping Agent |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Cloze | Commerce Ace Shopping Agent |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Cloze | Commerce Ace Shopping Agent |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $49/month(ahead) | $59.99/month |
| Longest free trial | 3 days | 7 days |
| Plans listed | 4 | 3 |
Listing
| Measure | Cloze | Commerce Ace Shopping Agent |
|---|---|---|
| Shopify category rank | #282(ahead) | #931 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 24, 2026 | May 11, 2026 |
| Languages | 7 | 1 |
| Developer | Optify | CommerceAce |
FAQ
Cloze and Commerce Ace Shopping Agent: common questions
- Is Cloze or Commerce Ace Shopping Agent cheaper?
- Only Cloze lists a free plan. Paid plans start at $49/month for Cloze and $59.99/month for Commerce Ace Shopping Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Cloze lists 21 the others don’t mention, such as Agent analytics, Agent avatar, Behavior tracking, Business hours. Commerce Ace Shopping Agent lists 7 the others don’t mention, such as AI search, Custom styling, Customer insights, Mobile responsive. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Cloze, Oct 13, 2026 for Commerce Ace Shopping Agent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Cloze, Oct 13, 2026 for Commerce Ace Shopping Agent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.