CloudTech FAQ Hub vs RT: Instant FAQ, Help Center
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for CloudTech FAQ Hub, Nov 9, 2026 for RT.
The short answer
- Only CloudTech FAQ Hub lists a free plan.
Head to head
Build a help center with unlimited FAQs to reduce support time
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 2 FAQ groups, 6 Q&As
- · Centralized FAQ management
- · Map FAQs to products & collections
- · Multiple storefront design presets
- · Search + accordion on storefront
- · Theme block — no code needed
Starter
- · 10 FAQ groups & 200 questions
- · Centralized FAQ management
- · Customer Q&A + moderation
- · Email alerts
- · Multiple Storefront Designs
- · OS 2.0 theme block — no code
Pro
- · Centralized FAQ management
- · Customer Q&A + moderation
- · Email alerts
- · Multiple Storefront Designs
- · OS 2.0 theme block — no code
- · Product & collection FAQs
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFAQHub helps merchants answer product questions on the storefront. Add FAQs on products and collections, reuse shared FAQ libraries, and map groups with metafields. Shoppers get searchable accordions via a drag-and-drop Online Store 2.0 block with seven design presets. Let customers ask questions, approve submissions in admin, and email replies using Resend, SendGrid, Brevo, or SMTP.
Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales.
- Product & collection FAQs : Add and reorder Q&A for products and collections.
- Shared FAQ libraries : FAQ groups map them to many products or collections.
- Customer questions & moderation : Turn on “Ask a question” on the storefront.
- Quickly and easily add an unlimited amount of FAQs to your website
- Instantly give your customers the answers they're looking for and reduce support
- WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo chat integration
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CloudTech FAQ Hub |  RT |
|---|---|---|
| Detected stores | Not published | 111 |
| Net store change, 28 days | 0 | −4 |
| Stores added, 28 days | Not enough data | 1 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Home & Garden, Apparel & Accessories, Health & Beauty |
| Top store countries | Not published | United States, United Kingdom, Australia |
Reviews
| Measure | CloudTech FAQ Hub | RT |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 31 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CloudTech FAQ Hub | RT |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $7.99/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 3 | Not published |
Listing
| Measure | CloudTech FAQ Hub | RT |
|---|---|---|
| Shopify category rank | #89 | #19 |
| Shopify App Charts | Not on this week’s charts | #5 in FAQ |
| Built for Shopify | No | No |
| Launched | Jun 1, 2026 | Feb 8, 2021 |
| Languages | 1 | 1 |
| Developer | Cloud Tech Solutions | RoarTheme |
FAQ
CloudTech FAQ Hub and RT: common questions
- Is CloudTech FAQ Hub or RT cheaper?
- Only CloudTech FAQ Hub lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for CloudTech FAQ Hub, Nov 9, 2026 for RT; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for CloudTech FAQ Hub, Nov 9, 2026 for RT. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.