CloudTech FAQ Hub vs Trusted Help Center & FAQ
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for CloudTech FAQ Hub, Nov 9, 2026 for Trusted Help Center & FAQ.
The short answer
- Both list a free plan. Paid plans start at $7.99/month for CloudTech FAQ Hub and $4.99/month for Trusted Help Center & FAQ.
- Trusted Help Center & FAQ lists 13 features CloudTech FAQ Hub’s listing doesn’t mention, including Accordions, Custom CSS, Custom font and color.
Head to head
Fully customizable & FREE FAQ + FAQ on product or custom pages
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 2 FAQ groups, 6 Q&As
- · Centralized FAQ management
- · Map FAQs to products & collections
- · Multiple storefront design presets
- · Search + accordion on storefront
- · Theme block — no code needed
Starter
- · 10 FAQ groups & 200 questions
- · Centralized FAQ management
- · Customer Q&A + moderation
- · Email alerts
- · Multiple Storefront Designs
- · OS 2.0 theme block — no code
Pro
- · Centralized FAQ management
- · Customer Q&A + moderation
- · Email alerts
- · Multiple Storefront Designs
- · OS 2.0 theme block — no code
- · Product & collection FAQs
FREE
- · Easy to use
- · Fully customizable design
- · Main FAQ in a separate URL
- · Mobile responsive
- · Prepared FAQ templates
- · SEO friendly FAQ's
Monthly
- · Beautiful Product FAQ's
- · Custom FAQ placement
- · Easy to use
- · Fully customizable design
- · Mobile responsive
- · SEO friendly
Yearly
- · Beautiful Product FAQ's
- · Custom FAQ placement
- · Easy to use
- · Fully customizable design
- · Mobile responsive
- · SEO friendly
Lifetime
- · Beautiful Product FAQ's
- · Custom FAQ placement
- · Easy to use
- · Fully customizable design
- · Mobile responsive
- · One time payment
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFAQHub helps merchants answer product questions on the storefront. Add FAQs on products and collections, reuse shared FAQ libraries, and map groups with metafields. Shoppers get searchable accordions via a drag-and-drop Online Store 2.0 block with seven design presets. Let customers ask questions, approve submissions in admin, and email replies using Resend, SendGrid, Brevo, or SMTP.
FAQ help center page is fully customizable meaning you can adjust various aspects like font size, color, style, etc., to match your brand and style. The app is carefully built by taking all end users into consideration which makes your life easy. Trusted FAQ app doesn't require any changes in your theme and works independently so you don't need to have any coding/programming knowledge!
- Product & collection FAQs : Add and reorder Q&A for products and collections.
- Shared FAQ libraries : FAQ groups map them to many products or collections.
- Customer questions & moderation : Turn on “Ask a question” on the storefront.
- Create help center FAQ's that match your theme and your needs.
- Fully customize questions and answers with our easy to use admin dashboard.
- Static page that supports multiple language translations, product page FAQ's.
- Show FAQs in a separate page and your product pages.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CloudTech FAQ Hub |  Trusted Help Center & FAQ |
|---|---|---|
| Detected stores | Not published | 287 |
| Net store change, 28 days | 0 | −7 |
| Stores added, 28 days | Not enough data | 5 |
| Big-brand share | Not enough data | 6% |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Not published | United States, Germany, United Kingdom |
Reviews
| Measure | CloudTech FAQ Hub | Trusted Help Center & FAQ |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 92 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CloudTech FAQ Hub | Trusted Help Center & FAQ |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $7.99/month | $4.99/month(ahead) |
| Longest free trial | Not listed | 3 days |
| Plans listed | 3 | 4 |
Listing
| Measure | CloudTech FAQ Hub | Trusted Help Center & FAQ |
|---|---|---|
| Shopify category rank | #89 | #6 |
| Shopify App Charts | Not on this week’s charts | #2 in FAQ |
| Built for Shopify | No | Yes |
| Launched | Jun 1, 2026 | Jan 25, 2021 |
| Languages | 1 | 1 |
| Developer | Cloud Tech Solutions | Trusted apps |
FAQ
CloudTech FAQ Hub and Trusted Help Center & FAQ: common questions
- Is CloudTech FAQ Hub or Trusted Help Center & FAQ cheaper?
- Both list a free plan. Paid plans start at $7.99/month for CloudTech FAQ Hub and $4.99/month for Trusted Help Center & FAQ. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Trusted Help Center & FAQ lists 13 the others don’t mention, such as Accordions, Custom CSS, Custom font and color, FAQ page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for CloudTech FAQ Hub, Nov 9, 2026 for Trusted Help Center & FAQ; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for CloudTech FAQ Hub, Nov 9, 2026 for Trusted Help Center & FAQ. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.