Cloudshelf: in‑store Kiosk vs Mercaux Clienteling Solution
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 29, 2026 for Cloudshelf, Oct 13, 2026 for Mercaux Clienteling Solution.
The short answer
- Only Cloudshelf lists a free plan. Paid plans start at $59/month for Cloudshelf and $200/month for Mercaux Clienteling Solution.
- Cloudshelf lists 32 features Mercaux Clienteling Solution’s listing doesn’t mention, including APIs and webhooks, Auto-updates, Barcode scanning.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Discovery
- · AI driven setup in under 5 minutes
- · Branding templates
- · Catalogue & stock - Real-time sync
- · Helpdesk support
- · One device
- · One location
Indie Special
- · 1 device in each location (max 3 stores)
- · Everything in Discovery, plus:
- · Helpdesk support
- · QR scan-to-pay
- · Usage and uptime analytics
- · White label (remove our brand)
Standard
- · AI Buyer Guide (automatic)
- · Detailed analytics
- · Email + Phone support*
- · Everything in Indie Special, plus:
- · Metafields & live stock
- · Up to 3 devices per store
Premium
- · Card payment & ShopifyPOS
- · Custom CSS
- · Customisable AI Buyer Guide & upsell
- · Dedicated CSM
- · Everything in Standard, plus:
- · Metafields, meta objects + live stock
Flat Fixed Fee
- · - Analytics
- · - Assisted Selling & Endless Aisle
- · - Clienteling
- · - Customer Tasks
- · - Omnichanel ordering
- · - Remote Selling
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCloudshelf turns an iPad, tablet, or touchscreen into a self-service kiosk for your shops. It shows your full Shopify catalogue with live stock and prices, so shoppers can buy items that are not on the shelf and you ship them from your warehouse. Customers pay by scanning a QR code with their own phone, so you need no card reader and no extra staff. Set it up from your Shopify admin in minutes.
Mercaux leverages existing product and customer information and ordering capabilities from Shopify to unlock unique O2O (Online to/from Offline) customer journeys and data capture. We provide a single app for Store Associates with Endless Aisle & Product discovery, Clienteling, Remote Selling/Messaging, Analytics and other capabilities.
- Increase in-store discovery - help shoppers find products that aren't on display
- Sell even when not in-stock - close sales while shopper is in store
- Create stunning digital experiences in minutes - both interactive and display
- Reward store staff - allocate sales back to the store and even to staff members
- Use endless aisle and rich product data for in-store product discovery
- Order from both in-store and online assortment with mixed basket
- Leverage existing customer data to personalise experience in-store & remotely
- Accept inbound messages and send personalised outreach and mass campaigns
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Cloudshelf |  Mercaux Clienteling Solution |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Cloudshelf | Mercaux Clienteling Solution |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 26 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Cloudshelf | Mercaux Clienteling Solution |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $59/month(ahead) | $200/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | Cloudshelf | Mercaux Clienteling Solution |
|---|---|---|
| Shopify category rank | #25 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 1, 2022 | Dec 18, 2024 |
| Languages | 3 | 1 |
| Developer | Cloudshelf Ltd | Mercaux |
FAQ
Cloudshelf and Mercaux Clienteling Solution: common questions
- Is Cloudshelf or Mercaux Clienteling Solution cheaper?
- Only Cloudshelf lists a free plan. Paid plans start at $59/month for Cloudshelf and $200/month for Mercaux Clienteling Solution. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Cloudshelf lists 32 the others don’t mention, such as APIs and webhooks, Auto-updates, Barcode scanning, Cart pages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 29, 2026 for Cloudshelf, Oct 13, 2026 for Mercaux Clienteling Solution; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 29, 2026 for Cloudshelf, Oct 13, 2026 for Mercaux Clienteling Solution. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.